Staff Tech Lead - Services Solution Offering

Job Description Summary

As the Technical Lead for the Services Solution Offering team, you will apply your knowledge of software solution documentation / information structuring to prepare packed solution offerings working closely with the technical subject matter experts, technical writers and commercial ops (tendering) team. The objective is to prepare services solution packages for subsequent implementation by the services teams.

Job Description

Role Summary:

This is a lead role with strong technical background and ability to do hands on technical writing work.

The successful candidate is expected to -

• Understand the software products in the Transmission, Distribution and connected domains.
• Prepare work breakdown structure, work instructions, estimation tools by working with subject matter experts and prepare a solution package.
• Liaison with the pre-sales and tendering teams to ensure the solution packages fully address customers' technical requirements.
• Ability to understand technical requirements from customers for product configuration.
• Provide services solution domain guidance to the technical writers in the team.
• Foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.
• Continually work towards increasing the team impact on business
• Is self-driven & passionate about quality of the deliverables.

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• Graduate / Master's from an accredited university in Electrical Engineering (Power Systems) or equivalent.
• 8+ years of experience in T&D Domain and software implementation services
• Strong analytical skills.
• Strong written, and interpersonal communication skills.
• Ability to make formal and informal presentation.
• Prior experience of Product management for software solution offerings would be highly desirable.

• Ability to break down problems and create a comprehensive solution package.

• Ability to proactively identify and remove obstacles or barriers on behalf of the team.
• Ability to take ownership of projects and deliver while mentoring and helping team.
• Excellent stakeholder management and ability to deal with multiple functions in parallel.
• Ability to coordinate multiple Individual contributors from a workload planning perspective.
• Acts as a technical go-to person for subordinates both in terms of technical expertise but also in terms of performance management and professional development.