Sterling OMS Support Engineer

Our client is seeking a Sterling OMS Support to join their team. 

Sterling OMS Support
Remote
Contract

We are seeking for Sterling OMS Professional to join the team where you will have the opportunity to collaborate in the project 'Strategic/Tech Business Transformation
Responsibilities:

• As a Sterling OMS Support Engineer, you will be responsible for Supporting, designing, building, and configuring applications to meet business process and application requirements.
• Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Expert proficiency in IBM Sterling OMS Technical is required. Expert proficiency in IBM Sterling Commerce is recommended.
• Advanced proficiency in Configuration & Release Management is suggested.
• Advanced proficiency in Design & Build Enablement is suggested.
• Expert proficiency in SQL Databases is suggested. Develop innovative solutions using IBM Sterling OMS Technical to enhance application performance.
• Collaborate with cross-functional teams to optimize application configurations.
• Lead training sessions on IBM Sterling Commerce for team members.
• Implement best practices in Configuration & Release Management for efficient project delivery. Analyze and optimize SQL Databases for improved application functionality.

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Must-Have skills for the role: 1) IBM Sterling OMS Version 10 2) Sterling Intelligent Promising (SIP) 3) SQL
Nice-to-have skills: 1) ServiceNow 2) Java 3) Configuration and Design
Years of experience needed: 8 Years

Responsibilities:
- Provide production support for Sterling OMS Version 10, ensuring system stability and seamless order management.
- Manage and troubleshoot Inventory Management functionalities within Sterling OMS, maintaining accurate stock levels and synchronization across systems.
- Leverage experience with Sterling Intelligent Promising (SIP) to handle inventory sourcing and order promising logic effectively.
- Address and resolve incidents related to orders, inventory discrepancies, and system integration issues promptly.
- Collaborate with cross-functional teams to implement fixes, process improvements, and configuration changes.
- Maintain technical documentation for inventory workflows, support processes, and system configurations.

Required Skills:
- Hands-on experience with Sterling OMS Version 10 and its Inventory Management module.
- Knowledge and experience in Sterling Intelligent Promising (SIP) for order and inventory optimization.
- Proficiency in troubleshooting OMS-related issues, with skills in SQL and basic Java.
- Strong analytical and communication skills to work effectively in a cross-functional team environment.

Education needed for the role: Bachelors/ Masters


About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.