Strategic Account Manager, Strategic Partnerships - Tokyo-Based

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Get to Know our Team: 

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. 

In this Role, you'll get to:  

• Manage and develop long lasting relationships with partner to enable the business growth  
• Establish day to day communications with partner, connect with internal team, including but not limited to be a first level responder to partner, attending meetings, supporting Slack messages, translating and coordinating with internal stakeholders across all streams 
• Deliver on KPIs, growth targets and key strategic initiatives 
• Work with stakeholders from various departments to serve partner  
• Monitor and analyze market conditions, conducting competitor and technological landscape analysis, and prioritize market segment opportunities 
• Convert strategic goals into operational tasks 

What you'll Need to Succeed: 

• Minimum 2 years’ experience working in commercial or relationship management role  
• Proven success in building & maintaining long term customer relationships 
• Strong communication, interpretation and presentation skills (English and Japanese) 
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business 
• Team player with a professional “get it done” attitude and work ethic 
• Strong data management, analytical and problem-solving skills 
• Able to work with a multi-cultural group of professionals  
• Fast learner with desire to learn 
• Proficiency in Microsoft Word, Excel, Outlook and Power Point 
• Project management background preferred 
• Experience of working with Japanese corporation preferred 
• Able to work based in Tokyo, Japan following the business hours & public holidays of Japan 

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