Strategy & Operations Lead, Key Accounts

Location:

Hybrid roles require role responsibilities to be performed in the office for a portion of the week, with an option to work remotely. You must be based within a 50-mile commuting distance of the specified office location: Phoenix, Arizona. Check out our office locations here.

What You'll Need

• 6+ years professional experience in a quantitative or analytical role (e.g. Business Consulting, Investment Banking, or similar)
• Strong analytical skills
• Experience with technical implementations & product development
• Keen attention to detail and excellent communication skills. Your work is always high quality, accurate, and easy to understand.
• Ability to multitask effectively and strong organizational skills.
• You're highly self-motivated, have a stellar work ethic, and you're looking for the right company to support your growth
• Above all else you are bright, kind and curious.

About the Role

As a Strategy & Operations Lead, Key Accounts, you will work with a small but highly experienced team, focused on launching, improving, and scaling our partnerships. You'll be responsible for driving outcomes with our key strategic partners, from day-to-day management to shaping long-term strategy & vision. You'll wear many hats as a key player in generating wins for our end-customers, our partners, and Opendoor. We're looking for somebody with strong analytical, operational, and strategic experience, who isn't afraid to roll-up their sleeves and get the job done.

What You'll Do

• Strategic Planning
  • Understand how partners' strategies & priorities impact their work with Opendoor
  • Develop and execute on our long-term partnership strategy & roadmap in concert with partners & Opendoor leadership
• Execution
  • Deliver projects / workstreams to serve our partners. You'll do this by directly completing the work, as well by partnering with / managing others.
  • Manage seams between partner experience & Opendoor experience, including product, sales, and CX.
  • Leverage your technical expertise with Excel & SQL to analyze growth opportunities, measure performance, and make data driven decisions
• Relationship Management
  • Develop deep relationships with points of contact at partner organizations in order to drive business outcomes (for Opendoor and our partners)
  • Establish & run day-to-day operations to ensure progress against partnerships goals and milestones; be the "go-to" point-person for partners, including onboarding and implementation, troubleshooting issues, and reconciling data
• Impact & Scope
  • Drive outcomes across a portfolio of executive accounts
  • Pitch in however you can when needed. We're a lean team working in a fast-paced environment; when things break you'll be a key player in diagnosis, resolution, and long term solutioning

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $124,000 - $155,000 annually. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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About Opendoor

Founded in 2014, Opendoor's mission is to power life's progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.

• To learn how we are reinventing the Real Estate industry check out our website.
• Hear about our culture directly from team members by visiting The Muse.
• Discover what we are building for our customers by reading our blog.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We're committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at [email protected].