Support Associate

Company Description

#LI-LK4

Job Description

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 

We are looking for both full-time and part-time Support Associates to join our Support team in Prague!

What you’ll be doing

• Supporting our customers, courier partners and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open 24/7!
• You are fluent in Czech language and you have professional working proficiency in English

What we can offer you

• Development of your communication, multitasking and prioritization skills
• Participation in side projects, such as automation or training
• Personal approach and utmost support in your personal growth
• Engaging team culture full of fun, respect and mutual support
• Possibility of working from home
• Multisport card, Benefit Plus program, discount on Wolt orders and of course, limitless snacks and drinks in the office

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙