Support Engineer

• Charlotte, NC

Location

Charlotte, NC

Type

Full Time

Job Description

Our client, a Fortune 500 global IT Client is seeking a Support Engineer to join their team. The ideal candidate will have be USC and have experience with Azure and NoSQL Databases. 

 

Job Title: Support Engineer

Location: Las Colinas, Redmond, or Charlotte (hybrid)

Pay Range: $30-33/hr

 

What’s the Job?

  • Provide exceptional technical support to Azure customers using Cosmos DB.
  • Troubleshoot complex customer issues related to Cosmos DB performance, scalability, and functionality.
  • Analyze logs, diagnose root causes, and recommend solutions to customer problems.
  • Collaborate with internal engineering teams to develop resolutions for complex and escalated issues.
  • Document technical solutions and maintain a knowledge base for future reference.
  • Stay up-to-date on the latest Cosmos DB features and functionality.

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Deliver exceptional customer service, exceeding expectations and building strong customer relationships.

What’s Needed?

  • Minimum 3 years' experience with experience with NoSQL Database like Cassandra , Mongo, etc.
  • Minimum 3 years experience with Azure
  • Minimum 3 years experience with troubleshooting and resolving customer issues (diagnosing root causes and critical issues)
     

 

What’s in it for me?

  • Health, Dental, Vision
  • Matching 401k
  • PTO
  • Holiday Pay
  • Continued Education Assistance

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Apply Now

Date Posted

02/07/2025

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