Surgery Scheduling Clerk

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.

Pay Grade: 14

• Two (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments.


• Typing 25 wpm or as required by facility.


• Knowledge of and experience with pre-operative test requests and screening procedures.


• Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

• Completion of a Medical Terminology course offered by an accredited educational institution.

• N/A

• This is an on-call position; days and hours may vary.


• Rotating weekends.


• May require travel.