Systems Administrator II - MicroStrategy

White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

This position is to provide HUD GAE with enhanced support to address the additional workload required to deliver no-code/low-code development solutions, strengthen the IT governance procedures through the facilitation and management of the Technical Review Sub-Committee (TRC) and the Configuration Change Management Board (CCMB) and provide oversite operational stability and enhanced capabilities to the EDM system.

White Pine Innovations is seeking a Systems Administrator II – MicroStrategy to provide engineering, operations and maintenance services for Enterprise Applications deployed using legacy and no code / low code platforms that the OCTO is responsible for managing. This position is a remote position. This is a full-time employment opportunity, and the candidate MUST be a U.S. Citizen or Permanent Resident and must be able to complete/pass/hold a public trust investigation.

Responsibilities include, but are not limited to:

• Manage and administer the MicroStrategy environment to ensure high availability and optimal performance.
• Develop and implement best practices for MicroStrategy administration, including but not limited to:
  • User management and access control
  • System monitoring and maintenance
  • Backup and recovery procedures
  • Performance optimization
  • Security and compliance
  • Provide troubleshooting and issue resolution for the MicroStrategy environment.
• Collaborate with federal staff on routine maintenance tasks and provide regular status updates.
• Manage MicroStrategy projects, including creation, modification, and archiving as needed.
• Assist with capacity planning and scalability to meet current and future business needs.
• Support integration with various data sources and collaboration with data teams to ensure proper data modeling.
• Stay current with MicroStrategy updates and new features, providing recommendations for improvements.
• Develop and maintain relevant documentation, including operational procedures, technical designs, and user guides.
• Participate in disaster recovery planning and testing related to the MicroStrategy environment.
• Provide training and support to end-users and developers on MicroStrategy usage and best practices.
• Assist with the development and maintenance of reports, dashboards, and other MicroStrategy objects as required.
• Support audit requirements and compliance initiatives related to the MicroStrategy environment.
• Perform additional MicroStrategy-related tasks as needed to support client’s business intelligence and analytics goals.

Basic Qualifications:

• Must be a U.S. Citizen or Permanent Resident, as mandated by our government client.
• Must be able to complete/pass/hold a public trust investigation.
• 5+ years of experience in MicroStrategy or MicroStrategy Administration
• 5+ years of experience in Business Intelligence.
• Hands-on experience on Report and Dashboard development (creating dynamic dashboards, visualizations using dynamic dashboards, metrics auditing).
• Hands-on experience with installation, configuration, and deployment of MicroStrategy tool and clients.
• Familiar with the tools in MicroStrategy suite (e.g., Developer, Command Manager, Architect, Object Manager, License Manager).
• Strong SQL query writing experience.
• Experience in SQL troubleshooting, report failures, project and Intelligence server level governing settings and their impacts.
• Experience supporting developers by troubleshooting reporting issues related to MicroStrategy configurations and/or cubes/reports/dashboards.
• Experience setting up web interface for MicroStrategy, including building Application Server instances (e.g., WebSphere profiles, deployments, WebAdmin configurations).
• Experience in capacity sizing/planning of MicroStrategy infrastructure components.
• Hands-on experience on Linux/UNIX operating systems.
• Excellent analytical skills, attention to detail, and strong problem-solving abilities.
• Excellent communication and collaboration skills. 
• BS/BA degree in Computer Science, Information Sciences, or related IT discipline.
• Experience in AWS or other cloud platforms is a PLUS.