Systems Analyst II - Connected Customer, IS Connected and Intelligent Solutions

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide across 60+ countries
• Fortune 500
• Globally unified systems

Job Description

Exchanging accurate data is critical to the logistics industry. For Expeditors to excel at managing the complex logistics needs of our clients, we are required to provide them detailed information about the location and content of freight.

Systems Analyst II is a mid-level career opportunity. This role in the Connected Customer Group directly impacts our ability to gain new business and to form lasting bonds with our clients by integrating with their supply chain to provide visibility to inventory in transit. 

Systems Analysts in the Connected Customer Group implement EDI (Electronic Data Interchange) integrations for Expeditors' customers and third parties. This consists of analyzing client EDI specifications, analyzing business requirements describing how they will provide data, understanding how that information will be used in the context of our business and proprietary systems, collaborating with clients and third parties, and distilling it into a mapping document used by developers to create the code that translates the data. Systems Analysts also create and execute project test plans and write appropriate project-related reference material for end users and account team members.

This is a fast-paced, collaborative, and multi-faceted position that requires you to be able to manage and drive multiple projects in multiple states.

Successful Systems Analysts are strong in the following skill sets: business analysis, project management, technical acumen, communication (both written and verbal), organization and team collaboration.

This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

• Downtown Seattle
• Federal Way
• Lynnwood
• Bellevue (Factoria)

Qualifications

MINIMUM QUALIFICATIONS

• 4 years+ experience implementing electronic data integration between client and external parties with knowledge of full project life cycle.
• 4 years+ experience in working with customers on requirements gathering, business requirement documentation, technical writing and testing.
• ANSII, EDIFACT knowledge and experience is required
• Understanding relational databases
• Excellent analytical skills 
• Excellent attention to detail
• Experience leading projects with multiple dependencies and stakeholders
• Strong organizational and time management skills 
• Ability to take initiative and ownership of work
• Understanding of database structures, data files and data relationships 
• Strong problem-solving skills

DESIRED QUALIFICATIONS

• Experience in transportation/logistics industry
• Experienced in leading technical conversations
• Experience in integrating with third party EDI Service Provider
• Ability to design solutions to meet the client's business and technical needs
• Technical leadership
• Strong customer facing skills
• BA/BS in Business Administration, MIS, or related degree
• Experience with SQL
• API knowledge
• General knowledge in data communication protocol (eg AS2, VAN, SFTP, SSH FTP, HTTP, HTTP/s)

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Additional Information

Expected base salary: $85,000 to $130,000

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement
• Position is full time (40 hours per week) Monday through Friday 
• Business professional dress code

All your information will be kept confidential according to EEO Guidelines.