Systems Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary:

As our Systems Engineer, you will own the infrastructure and servers that host our SaaS solution that support thousands of companies worldwide. You will be working as part of a small, dedicated, hands-on team of system professionals to ensure a positive experience for our customers while making strong technical business decisions as part of a larger team.

Our environment is fast paced and requires an outstanding commitment to customer service, a thirst to learn anything and everything possible about technology and a desire to make a difference. NAVEX is one of the fastest growing companies supporting customers around the world; we believe great things are waiting for you on our team!

What you'll get:

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
• Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
• Meaningful purpose. Our products and solutions have real-life impact on people and organisations across the globe. Our innovations make a difference.
• Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
• An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.
• Industry leadership. Play your part in a fast-growing organisation known for excellence, profitability, and stability.

What you'll do:

• Design, deploy, and maintain a secure high availability cloud infrastructure
• Design, deploy, and manage containers and orchestration technologies
• Design and implement AWS security policies and best practices
• Design and implement observability infrastructure including logging, traceability, alarms, and billing alerts
• Support AWS cost management and optimization
• Collaborate with DevOps to design, deploy, and maintain cloud infrastructure and applications
• Deploy and manage Windows and/or Linux servers on-prem and in the cloud
• Build, support and troubleshoot IIS, AWS services, Tomcat or Apache web servers
• Provide application support, patch management, performance tuning and monitoring for our SaaS products
• Monitor systems, review logs and manage system backups
• Own your system and application documentation for process improvement
• Participate in a 24x7 on-call rotation with some off-hour and weekend support

What you'll need:

• A Bachelor's degree or equivalent combination of education and experience; IT Certification desired
• 5+ years of web server experience
• 2+ years AWS experience with administration, configuration, performance tuning and troubleshooting
• Experience hosting a SaaS application
• Strong understanding of AWS networking technologies and AWS Security
• Strong understanding of CloudFormation and Terraform
• Hands-on experience with Windows and/or Linux operating systems including troubleshooting all aspects of the server operating environment
• Strong experience with Infrastructure as Code (IaC)
• Basic understanding of LAN/WAN network architecture, TCP/IP, protocols, and best practices
• The ability to learn new systems and technologies quickly
• Ability to coordinate projects and work assignments with minimal supervision, managing multiple projects simultaneously under tight deadlines
• Self-motivated with outstanding organization skills and attention to detail

Experience with any of the following technologies:

• AWS Services: EC2, S3, Autoscaling, CloudFront, CloudWatch, CloudTrail, CloudFormation, IAM security, Networking, GuardDuty, Lambda, EKS, ECS
• Operating Systems: Windows Server, Linux
• Hypervisor: VMware
• Configuration Management: Puppet, Puppet Enterprise
• Monitoring and Logging: Nagios, Check MK, Elasticsearch, Logstash
• Web Servers: IIS, Apache/Tomcat
• Single Sign-On: ADFS, SAML
• Networking: Firewalls, routing, switching, VLANs
• Load Balancers: F5, Citrix, Apache
• Version Control: GitLab, Git, Subversion
• OS Deployment: VMWare Orchestrator, Puppet Razor
• Enterprise Storage Protocols: CIFS, NFS, iSCSI, FC
• Scripting: Python, Bash, Ruby, PowerShell

Our side of the deal:

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.

• Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.
• The starting pay for this role is $90,000 per annum.
• Pay progression based on your performance.

We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.

We're an equal opportunity employer, including all disability and veteran status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!