Systems Operations Engineer

About this Role

Wells Fargo Bank, N.A., Technology Group is hiring Systems Operations Engineer to provide development, administration, configuration, testing, infrastructure support, and functional workflow support.

As a Systems Operations Engineer specializing in core technology modernization, your role will involve integrations with a vendor SaaS solution and rigorous technical testing and automation. Components will continue to evolve as integrations are developed. Currently include the integration with core System of Record applications such as Hogan and other Rates and Product Catalog applications, middleware, and channels.

Responsible for application releases through the whole software development lifecycle including designing, coding, functional testing, performance testing, security testing and post deployment support for complex applications and initiatives. Work on key initiatives and collaborate with cross-functional teams and professionals including Requirements Analysts, Product and Operations Partners, System Analysts, Architects and Principle Engineers during development and maintenance

In this role you will:

• Work within scrum teams in end to end development, testing, and integration with SaaS vendor and application partners
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Identify and develop automation for repetitive tasks
• Actively partner within the team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Execute incident, problem, change, and release management across a wide range of applications and technologies
• Identify gaps and single points of failure in current technology process or design
• Create, update, and maintain all aspects of application specific troubleshooting documentation and runbooks along with training/knowledge transfer to other team members
• Ensure quality, security, and compliance requirements are met for supported area
• Execute daily maintenance tasks and proactive review of the production environment

Required Qualifications:

• 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Strong attention to detail and accuracy skills
• Strong in communication; oral, listening and writing skills. Able to communicate ideas/views clearly
• Strong organizational, multi-tasking, and prioritizing skills
• Understanding of SDLC, application life cycle management, Incident & problem management

Desired Qualifications:

• Experience with Mainframe Systems - previous experience in managing and troubleshooting mainframe environments, including familiarity with testing, and applications. Hogan experience a plus
• Integration and API Development Skills - demonstrated ability to design, implement, and maintain integrations between systems, and any hands on experience building and managing API's
• Experience with integrating Java applications with other systems

Job Expectations:

• Ability to work a hybrid schedule
• Ability to work weekends and holidays as needed or scheduled
• Ability to work outside of regular business hours
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$30.58 - $54.33
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
19 Nov 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.