Team Lead
Company
Exela Technologies
Location
Miami, FL
Type
Full Time
Job Description
Daily tasks include, but are not limited to:
- Management of print/copy/imaging projects, mail/courier services, supply services and intermittent reception and hospitality back up.
- Process mail, deliver mail, scan in/out packages and deliver mail/packages.
- Coordinate work for Customer Service Associates
- Run mail meter and inserter equipment
- Handle time-off requests and day-to-day processes of the team
- Help resolve employee and customer concerns/issues
- Administrative services/processing large volume reports using excel and assisting manager with quarterly business reviews
- Lift large bundles of mail and make mail deliveries
- Handle time-sensitive material
- Perform duties and special requests as assigned by management
- Balance workload; provide guidance and direction to team; serve as focal point for communication with customer and company personnel
- Ensure operating and quality standards are met based on service objectives
- Maintain accuracy of required reports, logs and measurements
- Ensure the highest levels of customer care
- Ensure adherence to business guidelines, safety & security procedures
- Responsible for all aspects of equipment; make appropriate equipment recommendations
- Provide constructive feedback and recognition to team
- Support financial results by minimizing site waste and rework
Required Qualifications:
- Experience coordinating/deploying work to employees required
- Minimum of 1-year customer service related experience required
- Ability to resolve employee and customer concerns/issues
- Ability to communicate both verbally and written with customers and company personnel
- High school diploma or equivalent (GED) required
- Ability to effectively work individually or in a team environment
- Ability to handle multiple projects simultaneously
- Strong organizational and administrative skills required
- Ability to meet employer's attendance policy
- Computer proficiency in email environments, MS Word/Excel
- Heavy Lifting
- Ability to adhere to and administer companies policies and procedures
- Standing for long periods of time
- Significant walking
- Willingness to work overtime if needed
- Willingness to submit to a pre-employment drug screen and criminal background check
Preferred Qualification:
- Post office, Mail or previous Shipping/Receiving experience
Date Posted
03/31/2023
Views
10
Similar Jobs
Director of Software Engineering - Red 6
Views in the last 30 days - 0
Red 6 an innovative AR technology startup is seeking a highly motivated and experienced director to lead its software team in Orlando The ideal candid...
View DetailsLicensed Property & Casualty Agent - Pet Insurance (Remote in Florida) - Chewy
Views in the last 30 days - 0
Chewy Insurance Services is seeking dynamic and passionate individuals to join their team as Licensed Customer Service Representatives LCSR The role i...
View DetailsUX/UI Designer - Red 6
Views in the last 30 days - 0
Red 6 is an innovative AR technology startup specializing in synthetic air combat training Their primary technology ATARS enables pilots to simulate c...
View DetailsAdministrative Assistant - BCI Acrylic
Views in the last 30 days - 0
W Robbins and Company is seeking a fulltime Administrative Assistant for their Kissimmee FL office The role involves managing office and field communi...
View DetailsSAP S/4HANA Architect/Lead– Oil & Gas- (USC or Women Only) - TMS LLC
Views in the last 30 days - 0
The job posting is for a Principal SAP S4HANA Consultant in the downstream oil and gas sector The role involves leading and overseeing the implementat...
View DetailsSr. Python Developer - Citizens Property Insurance Corporation
Views in the last 30 days - 0
Citizens is seeking a dedicated professional with expertise in Robotics Process Automation RPA using UiPath and Power Automate The ideal candidate wil...
View Details