Team Lead - Fraud Prevention and Detection

TransUnion's Job Applicant Privacy Notice

What We'll Bring:
We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We're looking for a Team Lead - Fraud Prevention and Detection to join our growing team.

Day to Day You'll Be:

• Analyse fraud events, patterns and behaviors to understand the root cause of the suspicious activity.
• Draw out strategic insights from the data to strengthen fraud prevent and detection controls, which will include authentication, verification and onboarding.
• Promote a fraud prevention and detection strategy working with internal teams and stakeholders to balance conversion rates with risk appetite.
• Manage the Fraud Prevention team in the optimising fraud controls by maximising resources.
• Undertake ad-hoc analysis to investigate specific fraud issues.
• Identify and develop reporting options that allows for progressive fraud MI and analytics.
• Manage the relationship with Cifas and external fraud associates, and to act as a fraud representative where required.
• Support the wider business function and be a fraud SME where required.

Essential Skills & Experience:

• Experience of using analytic software to drive solutions.
• Excellent stakeholder management skills.
• Working knowledge of preventing fraud within a financial services is required.

Desirable Skills & Experience:

• Proven analytical approach to solving problems.
• Previous management or supervisor experience desireable.

Impact You'll Make:

What's In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days' annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion - a place to grow:
If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality.

We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected]

Interview & Hiring Process:
Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

#LI-Hybrid

Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Lead, Consumer Fraud