Team Leader

Team LeaderRUTLAND | SPECIALIZED WHITWELL, RUTLAND WATER

JOB SUMMARY

A key member within the Specialized UK Retail Team, the Team Leader is positioned to support store leadership by assisting to implement initiatives and activations whilst considering the welfare of the team and contributing to overachieve on commercial KPI’s.

KEY RESPONSIBILITIES - what you’ll be doing day-to-day

• Key holding responsibility to open and close the store, especially in the absence of store leadership

• Delivering conversions and supporting other members of the team with their performance

• Cashing up and investigation of anomalies

• Implementing sales and marketing activations

• Rolling out new initiatives and gathering feedback

• Stock and inventory management support

• Organisation of team breaks

• Assessment of any in store activations to understand levels of success and provide feedback

• Identification of development opportunities within the team, working with store leadership to develop and implement actions 

• Completing any reasonable request made by the Store or Assistant Store Leader to the best of ability 

• Professional and friendly conduct at all times within the team and especially with riders

WHAT YOU NEED TO WIN

• Excellent customer service focus

• Some coaching and mediation skills

• Capable of driving team performance

• Trustworthiness and diligence to process

• Empathy to the needs of the team and our riders

• Clear and effective communicator 

• I.T. skills in order to operate in store systems

• Implementing sales and marketing activations

Working for us

Rutland Cycling is a subsidiary of Specialized UK Retail and one of the UK's leading cycle retailers. We're much more than your average bike shop, and our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day of the week.

Our aim is to attract like minded people who have a similar passion for cycling and can contribute to improving the company's performance. That being said, we are also keen to encourage individuality by providing scope for you to demonstrate your unique skills, experiences and background. We will do this by facilitating rewarding careers and a supportive working environment where you will be encouraged to fulfil your full potential.