Technical Account Leader- Second Line Manager
Company
IBM
Location
CA Toronto
Type
Full Time
Job Description
A Technical Account Leader role in IBM means a career where youâre a trusted advisor with deep technical expertise who works together with clients â either directly or through our seller partners â to help craft best-of-breed solutions to their hardest technology challenges.
With a consultative approach youâll uncover clientsâ most pressing technology pain points and lead them to solutions mapped to IBMâs people products and services. Being a natural leader strategic systems thinker and business influencer youâll orchestrate resources within IBM and /or our Partners to bring those solutions to life.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team you will be surrounded by bright minds and keen co-creators â always willing to help and be helped â as you apply passion to work that compels our clients to invest in IBMâs products and services.
Your Role and Responsibilities
Weâre passionate about success. If this role is right for you then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome a âday-in-the lifeâ of this role may include but not be limited toâŚ
- Adopting a growth mindset to cultivate a collaborative and resilient results-orientated culture that has a passion for winning.
- Helping land and expand adoption of products across IBMâs portfolio by demonstrating value in the context of clientsâ business industry and competitor landscape.
- Owning and leading a clientâs experience of IBM technology and defining use-cases from their technical strategies.
- Engaging customers in experiential workshops and collaborating with Client Engineering and Customer Success teams to shape sessions that produce transformation-inspiring prototypes which compel long-term investment.
- Maintaining a deep expertise of industry trends and their contemporary application to solving enterprise-scale technology problems.
Required Technical and Professional Expertise
- Deep technical and architectural expertise across a variety of technologies including (but not limited to) cloud (with general container skills) business automation and infrastructure.
- A proven leader with a history of coordinating an array of technical sales talent through demand generation deal progression post-close deployment and ongoing increasing adoption of deployed solutions.
- Palpable people communication and collaboration skills with a proven record of networking co-creating and influencing as the technical expert throughout the successful closure and post-closure expansion of complex technology sales cycles. (c. $100k â $1 mil+ deals).
- Experience of successfully applying Consultative /Challenger sales techniques that âlead to solutionsâ vs. âlead with solutions.
- Solid experience of using agile and other contemporary best practices (e.g. DevOps and design thinking) to successfully deliver in a way thatâs both nimble and fast.
- At least 5 yearsâ experience developing solution requirements and winning key architectural decisions at clients.
- Technical Sales experience in one or more areaâs: (Cloud Hybrid-Cloud Big Data AI & Analytics).
- At least 5 yearsâ experience designing architecting and implementing solutions.
- At least 2 yearsâ experience leading architectural direction and cross-brand selling.
- Ability to build and maintain strong trust-based business relationships with peers and customers.
Preferred Technical and Professional Expertise
- 6 to 10 yearsâ of experience in Enterprise Technical Sales
- 6 to 10 yearsâ of experience leading architectural direction and cross-brand selling
- 6 to 10 yearsâ of experience leading architectural direction and cross-brand selling
- Knowledge and experience in architecting and designing Enterprise solutions with IBM Strategic hardware and software solutions end to end.
- Experience working with a broad spectrum of IBMâs technology solutions â Cloud Data & AI etc. (training in IBMâs products will be provided).
Date Posted
11/21/2024
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0
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