Technical Account Manager

Who is Blis?

Blis is the leading privacy-first, location-powered programmatic advertising partner. We deliver accurate targeting at scale without reliance on personal data, helping the world's largest brands and media agencies drive key business outcomes through personalized and high-performing digital advertising.

Blis uses real-world and online data, as well as behavior and lifestyle indicators, to profile and understand audiences better than anyone else. Using our 370m opted-in global planning and measurement panel and taking an aggregated and anonymous approach to audience targeting, Blis reaches precise audiences at scale without reliance on personal data.

Established in the UK in 2004, Blis now operates in more than 40 offices across five continents. Working with the world's largest and most customer-driven companies across all verticals including Unilever, Samsung, McDonald's, HSBC, Mercedes Benz and Peugeot, as well as every major media agency, we deliver ads to 1/5th of the world's population.

At Blis our vision is to be the undisputed leader in location-powered advertising and analytics. We believe that values create behaviors and behaviors create a culture. Our company values are a huge part of our DNA. We are fully committed to creating a powerful culture of inclusivity and belonging that embraces diversity, encourages people to bring their authentic selves to work, educates everyone at Blis about matters of equality and engages with the wider industry community to drive social change.

What You'll Do

We're looking for a Technical Account Manager - Programmatic

Blis is looking for an experienced candidate to take on the role of Technical Account Manager - Programmatic within the client services team. This role can be based out of New York OR Chicago.

The role will involve the management of multiple campaigns from set up to completion, optimizing where possible and troubleshooting challenges. At the heart of the Technical Account Manager role is the client interaction and guidance to help them exceed their goals when using the Blis technology suite to facilitate their marketing needs. This role reports to the Senior Technical Account Manager within the Client Services team.

Own the day-to-day management of the client engagement, inclusive of but not limited to:

• Main point of contact for all inquiries and deliverables
• Attend in-person client meetings and facilitate the strategic conversation
• Serve as the consultant for product solutions and best practices
• Oversee internal client account operations
• Develop data-based insights to guide KPI strategy and activation
• Produce reporting & conduct weekly client performance review meetings
• Identifying optimization opportunities for KPI improvement
• Create and present post campaign analysis & quarterly business reviews
• Orchestrate the month end billing reconciliation
• Showcase appropriate product insights in line with our offering.
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators.

What you'll bring

• Industry experience, preferably within programmatic and/or mobile
• Ability to be a client-facing lead, who drives the direction, communications, and outcomes across the teams
• Strong understanding of client and programmatic success metrics
• Excellent organizational and time management skills to juggle multiple tasks
• Strong Excel and PowerPoint skills
• Ability to problem solve and analyze data sets from various platforms (MOAT, IAS, DCM, Ad Servers, DSPs)

What we'll do for you

We want you to be well and thrive. Our benefits package includes:

• Competitive bonus structure
• Comprehensive healthcare, including vision and dental
• 401K with company match
• Competitive PTO
• Enhanced parental leave
• Career coaching

And the list goes on!

Our Values - B.L.I.S.

Brave

We're leaders not followers

An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don't see barriers, just possibilities.

We take ownership and hold ourselves accountable for outcomes, good and bad - and we don't pass the buck.

Love our clients

We're client obsessed

We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.

Inclusive

We're one team

We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other - with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.

Solutions driven

We're action oriented

Speed matters in business, so we're solution-driven and action-oriented. We value simplification and calculated risk taking. We are lean, agile and resourceful self-starters. We collaborate and break silos, working thoughtfully and with urgency to solve problems, while learning from mistakes and celebrating wins.

The salary range for this position will be USD$60,000 - $100,000. The base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Our compensation package also includes a comprehensive benefits platform offering and a company bonus.