Technical Customer Support Representative for a Shopify app

We are a small team of 3 people that has been building tools for Shopify merchants for over 2 years. We’ve been growing steadily and now reached a point where we need a dedicated customer support representative.

Up till now even though we did not have a dedicated CS rep we still took customer support very seriously as is evidenced by our app’s excellent rating. Now we are ready to take our customer support to an even higher level.

You will be our first CS rep which means you will be a very important part of the team. You will help us build a system and processes for future CS team members.

You will also be able to try yourself in other aspects of business. Initiative is always welcome here.

Some of the most important duties:

Must have:

Nice to have:

Salary:

Negotiable