Technical Field Service Engineer

Ready to take your career in Technical Service to new level where your impact will drive the future of power management?

Eaton offers a dynamic, supportive, and inclusive environment that values your skills, your drive, and your hunger for success. You'll be at the forefront of creating solutions that help businesses and communities manage their power more intelligently, safely, and sustainably. Joining Eaton means you're contributing to a brighter, more efficient, and sustainable future.

Eaton Electrical Division is looking for a Technical Field Service Engineer for the southern Italy area, reporting to the Manager in Rome.

The Technical Field Service Engineer is responsible for on-site technical support for UPS (Uninterruptible Power Supply) and Life Safety Products, focusing on commissioning, maintenance, and repair in the assigned area.

What you'll do:

• Ensure compliance with safety rules and Eaton's internal regulations (EHS), with ongoing training.
• Schedule and perform technical interventions (commissioning, maintenance, and repair). Inform the manager of any corrective actions regarding the interventions carried out.
• Complete and distribute Field Service reports, and archive them.
• Provide technical support and basic training to customers and ASPs.
• Manage the assigned spare parts inventory.
• Provide 24/7 on-call support for customers with service contracts.

Qualifications:

• Technical high school diploma or higher.
• Minimum 4/5 years of on-site service experience. Knowledge of UPS will be considered a plus.

Skills:

• Excellent knowledge of Italian and good knowledge of English.
• Good knowledge of electronics and electrical engineering.
• Good knowledge of the Office suite and predisposition to use specific service software.
• Experience with complex systems, analytical and problem-solving skills. Ability to interact with customers.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.