Technical Product Manager

Job Description Summary

As Technical Product Manager, you will be responsible for creating strong working relationships and influence across product management, engineering, services, sales and other functional groups, to contribute to the definition and to execute the product strategy for GE Vernova Advanced Distribution Management System (ADMS) product.

The role includes meeting with customers to understand their biggest pain points and problems they are trying to solve, and communicate and feed into the roadmap, as well as training and providing support to the Sales and Services teams.

Job Description

Within GE Vernova, the Electrification Software business division develops critical software to equip the control rooms electrical grid operators. Those operators use GIS, ADMS, EMS, MMS, Analytics and DERMS software to ensure the real-time and look-ahead operation of both electricity transmission and distribution grids. You will be part of the ADMS product management team. Guided by ADMS Product leaders, your prime responsibility will be to define the roadmap & migration tools. Your job will require translating the high level roadmap into clear user stories and problems that we are solving, to prioritize and handover these user stories to the engineering teams, and to guide and track their development under an Agile methodology. You will contribute to or be responsible for the ADMS product compatibility matrix, support lifecycle policies, customer-specific upgrades and GridOS migration paths, internal reference environments, quality and performance, defect prioritization, etc. You will provide oversight of multi-team engineering projects, integration testing, documentation and support plans.

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• Owns the product backlog and stories of our existing ADMS Solutions, and feeds into the overall GridOS ADMS product strategy and roadmap
• Highly skilled on, capturing and developing Voice of the customer (VoC)
• Drives consistency and strategy for learning and development for our ADMS portfolio
• Prioritizes defects and supports customer escalations.
• Support pre-sales for specific actions (RFP answers, customer presentations, etc.). Helps services for specific actions if required beyond training.
• Accountability for functional, business, and broad company objectives. Integrate and develop processes that meet business needs across the organization, be involved in long-term planning, manage complex issues within functional area of expertise, and contribute to the overall business strategy.
• Utilizes in-depth knowledge of own and other, product lines, markets, and customer groups and uses analytical thinking and commercial experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
• Uses judgment and has the ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with projects, product lines, markets, sales processes, or customers. Ability to prioritize information for decision making.
• Acts as a resource for colleagues with less experience.

• This role requires experience in the Product Management Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• Experience of the power grid industry
• Domain expertise in both functional (power system engineering, control room software applications) and IT (industrial software architectures, new technologies such as containerization, cloud-based deployments, high-speed data buses, etc.
• Proven ability to plan, influence, organize, coordinate and write.
• Willingness and ability to work early and/or late hours to coordinate with global teams in other time zones
• Willingness and ability to travel 10-20% of the time, globally.
• Experience in at least one or two of the following areas: GE ADMS, AEMS, GIS, GridOS, DERMS
• Real-world knowledge of Enterprise system integrations
• Proficient in AHA or similar product management tools
• Familiar with agile methodologies