Technical Writer

We have an important role to play in securing the regions clean and reliable energy future and seek folks from a variety of disciplines to join us! In this role, you will serve as an Officer on New England's electricity industry stakeholder committees as part of the New England Power Pool (NEPOOL) Relations group in our Participant Relations & Services (PR&S) team. PR&S provides a wide-range of business support, training, and information for participants in New England's wholesale electricity markets and power system, from resolving individual technical questions to delivering big picture project plans.

The NEPOOL Relations group manages the regional processes and committees through which new initiatives are vetted with participants, and solutions to regional energy challenges are collaboratively considered. Through the NEPOOL committees, the ISO advances proposed changes to its central functions of administering wholesale markets and reliably planning for and operating the power system, while complying with applicable laws and regulations. Those representing ISO New England in the committees' leadership roles are vital to ensuring a positive and productive working relationship with the ISO's Market Participants, as well other industry stakeholders.

What we offer you:

• Hybrid work schedule with 2 days/week onsite
• ISO-NE offers flexible and hybrid work, a base salary plus bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, eligibility for Public Service Loan Forgiveness (PSLF), access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

• Strategically coordinate stakeholder activity more broadly within the NEPOOL Relations group and with internal business units to ensure the ISO's external positioning is clear, constructive, and consistent
• Support the NEPOOL Relations management team by identifying areas of interest to stakeholders and preparing logistical requirements for committee meetings
• Maintains and develops the department's business procedure documents, business continuity plan, and records retention policy
• Support material development, drafting, review, and finalizing
• Serve as Secretary for a key NEPOOL working group (e.g., Emerging Technologies Working Group (ETWG))
• Support development of industry and ISO site visits
• Participate in multi-disciplinary development teams on change initiatives and provide support to internal project leads on larger scope initiatives
• Attend meetings and review, post, distribute, and maintain committee materials and records
• Track and assist with accurate responses to stakeholder inquiries
• Become trained and available for cross-functional support across the department, as needed

What we are looking for:

• Bachelor's Degree in Communications, Business, Engineering, Economics, Operations and Information Management, Public Policy, Legal Studies, Regulatory Affairs, or other relevant major
• Strong technical writing and copy editing experience
• Ability to flexibly work on a number of projects simultaneously
• Excellent written, verbal, and presentation skills
• Proficiency in Microsoft Office products such as: Word, Excel, and PowerPoint
• Proven ability to manage stakeholder/client relationships
• Desired but not required:
• An advanced degree
• 5+ years of related experience
• Demonstrated success working with stakeholders and/or with state and federal regulatory processes
• Broad experience in and understanding of the electricity industry with prior experience in one of the following preferred: Transmission, Distribution, or Power Systems; Economics; Regulatory Law; or Government Affairs and Public Policy - all preferred
• Prior experience with Asana or other project management software

#LI-HYBRID

From Holyoke, MA,ISO New England oversees the 24/7 operation of the power grid that covers the six-states of New England and administers the region's $15+ billion "stock exchange" for the buying and selling of wholesale electricity. The power system is constantly evolving as new technologies emerge and energy policies evolve. There is a lot happening at our organization behind the scenes to make sure the grid continuously yields reliable electricity at competitive prices while addressing the clean energy transition here in New England. COME JOIN US in making an impact within the region!

To learn more about what we offer our employees visit:

Mission, Vision, and Values

Living in Western New England

What we Offer

Diversity and Inclusion

Careers

Follow us on:

LinkedIn

Twitter

YouTube

Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug Free Environment:

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Social Networking Notice:

ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

Other details

• Pay Type Salary
• Telecommute % 60

Apply Now