Technical Writer - Remote

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.

The Role

As a technical writer, you will work on creating clear and concise guides for Sprinto customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem.

Responsibilities

• Build a world-class knowledge base to help our customers achieve their goals with Sprinto. Create how-to guides, onboarding resources, and more.
• Help develop various forms of promotional content including release notes, emails, and feature articles to keep our customers informed about the latest features
• Design help articles and troubleshooting guides to help users fix any issues with ease
• Work with the broader team to craft high quality white papers and thought leadership materials that position us as a leader in the industry

Requirements

• Willing to learn technical concepts and write about them
• Excellent writing skills and a very high bar for quality and detail
• Able to break down complex topics into simple and engaging content
• Adept at research and can independently derive insights on topics
• Excellent communication, analytical thinking, problem-solving, and writing skills
• Operates with high agency and comfortable taking ownership of initiatives
• Adaptable, open-minded, and comfortable working with ambiguity and change in the fast-paced SaaS industry

Benefits

• Remote First Policy
• 5 Days Working With FLEXI Hours
• Group Medical Insurance (Parents, Spouse, Children)
• Group Accident Cover
• Company Sponsored Device
• Education Reimbursement Policy

Moreover, the Sprinto product has an NPS of 60+. To know what our customers have to say about us, you can read more here. To learn more about us:www.youtube.com/@ask_vc_partnership

Customers - Sprinto Learn how Sprinto helps fast-growing cloud companies implement security compliance programs and complete compliance audits without slowing down.