Technology Project Manager

Department:Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technology Project Manager delivers on our Purpose by o v e rseeing all aspects of project management for AI projects over the entire life of the initiative . This role understands the business objectives and scope, and will guide a Team to deliver expected results for projects. The Technology Project Manager a detail -oriented thinker, who is ready to drive the future of Southwest’s Technology and modernize the operation. Additional details: This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available . We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Define complex project plans/roadmaps including scope, budget and schedule, and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices Assess project needs and resources continually to complete projects on time and within budget while managing log of risks, issues, mitigation strategies, and decisions Drive testing and acceptance of project results Partner with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion Lead and facilitate project meetings and presentations to Leadership Establish and execute a project communication plan to maintain project alignment Drive Teams and Customers toward decisions Establish cross functional alliances within and outside of the Technology Department to drive results Build partnerships to collaborate and use influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and Support groups Work with development teams to ensure work is completed as planned and follow analytical methods for task execution/tracking and budget/timeline tracking May perform other job duties as directed by Employees' Leaders Knowledge, Skills and Abilities Advanced knowledge of project processes, problem management tools and procedures Knowledge of Agile development practices and ceremonies Proficient knowledge of application impact on operational and business functions Skilled in strong Customer Service and Team orientation Ability to build relationships and influences without authority Skilled in active listening, presenting, and facilitating team and stakeholder meetings Ability to effectively communicate information and ideas using all forms of communication Ability to maintain composure under pressure and accurately assess problem situations Ability to work effectively in a fast paced, collaborative, Team based environment while directing teams to complete tasks by scheduled completion date Skilled in Leadership to direct performance of outside Contractors and maintain positive relationships with internal Customers Education Required:High School Diploma or GED Experience Required:Advanced-level experience, seasoned and specialized knowledge in project management Preferred:Awareness and understanding of the AI lifecycle Preferred:Awareness and understanding of SAFe Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $110,900 per year to $123,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligibledependents too) • Southwest will help fund your 401(k) retirement savings with Companycontributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest RetirementSavings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (includingpets) • Southwest offers health plan coverage options that start from the very first day ofemployment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits • Pay amount does not guarantee employment for any particular period of time.**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 07/17/2025