Tender and Contract Specialist fixed term 12 months

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Job Description

The role is responsible for effective end to end administration of designated Tenders / Request for Proposal (RFP's) or Request for Information (RFI's). Preparing all relevant tender documents by verifying the administrative and technical requirements and ensuring written formal tender proposal response. Ensuring the coordination of activities with internal functions and supporting the local sales teams in the execution of all activities related to tenders and contracts with public and private entities, in compliance with the law and procedures of the company.

Position Responsibilities:

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• Efficiently track, download, and upload files within customer-specific portals to ensure seamless documentation management.
• Collaborate with the sales team to prioritize the opportunity pipeline.
• Use all available tools, templates and processes for Tender project management.
• Conduct the "first-pass" of each proposal and questionnaire utilising all knowledge bases to develop business compliant responses.
• Coordinate designated Tender projects Building positive relationships with Key Business Partners.
• Collaborate with cross-functional teams to ensure alignment and meet both internal and external customer timelines
• Coordinate activities between all functions throughout the duration project.
• Ensure compliance with legal and customer requirements for tender submission.
• Lead project debriefings, analyzing any issues or problems that occurred during the course of a project and applying lessons learned to the next proposal.
• Ensure tracking of opportunities and live tenders to report and improve win rates.
• Complete the electronic archiving of documents in accordance with established criteria.
• Co-ordinate the Tender Implementation plan for awarded tenders to secure orders and to drive customer satisfaction
• Bring forward ideas and solutions for continuous improvement via active participation in team calls.
• Deliver process training and provide regular updates.
• Proactively assist the Sales Teams in managing and renewing tenders to ensure continued business success.

• Bachelor's degree or equivalent work experience
• Experience in customer service or Administration of Tenders
• Experience in working in a cross-functional environment
• Excellent organizational skills, able to lead a project with a given plan.
• Well-structured, self-directed, persistent and goals oriented.
• Knowledge in Excel & data manipulation and usage of web platforms.
• Excellent communication and interpersonal abilities to work in a Team Environment
• Language English,
• Travel - not to exceed 5%