Territory Account Manager/Key Account Manager

----About the role---

Despite being a worldwide company, Uber Eats' path to success originates from a strong local presence, deeply involving our merchant partners and couriers in this journey. The Key Account Managers are embodying this strategy, by driving the development of specific cities and areas, with a focus on top merchants.

This role is a rare opportunity to help grow Uber Eats in Gauteng with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching and exceptional relationship management. You should thrive in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.

----What the Candidate Will Do ----

• Drive our business performance in your assigned territory
• Build the best restaurant offering and optimising their operational performance
• Identify and initiate new partnership opportunities with top merchants in your city
• Tackle or escalate complex support issues for timely resolution for our top partners
• Champion deep relationships with top merchant partners, identifying and acting on opportunities to grow their delivery business
• Seek for and achieve a deep understanding of the industry
• Drive on-the-ground knowledge and context about the city/area you operate in to the wider Uber Eats team
• Act as an ambassador of Uber Eats mission, brand, and product

---- Basic Qualifications ----

• 2 years Professional experience in either Account Management /Start Up or Consultancy environment
• Strong Motivation and Passion to work with top merchants and build a business together
• Good organisation, prioritisation & time management skills

---- Preferred Qualifications ----

• Capable to run analyses and/or understand data and transform it into relevant insights
• Extraordinary listening, communication and organisational skills
• Effective at operating under pressure and meeting tight deadlines
• Highly autonomous - able to work with minimal oversight
• Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].