Tier 2 DSOC Admin

Because You Deserve More Than Just a Job

In order for you to join the ELEVI Team, you will need

• You must be willing to work in the Annapolis Junction, MD, area
• You must have a current and active TS/CSI clearance with polygraph
• Five  (5)  years  of  experience  as  an  SA  in  programs  and  contracts  of  similar  scope, type, and complexity are required. 
• Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.
• Experience with fast-paced environment receiving requests and phone calls from customers.
• Experience working independently, or in a team environment to provide the best experience for customers.
• Experience with ticketing systems.
• Good analytical and problem solving skills to find and correct issues during customer’s conference.
• Good interpersonal skills to interact with customers and team members.
• Strong communication skills both written and verbal since there is extensive communications with all levels of customer from office managers to high-ranking military and customers at multiple agencies.
• Collaboration skills.

Some of your day-to-day activities will include:

• Installs, maintains, and repairs electronic, computer, peripheral and/or other types of components and equipment, at various locations within the main campus.
• Performs a range of technical tasks and provides site support.
• Modifies, moves, and installs a range of new equipment.
• Troubleshoots a range of hardware and software problems and interconnectivity issues.
• Performs a range of integrity testing and interviews customers to gather information about problems.
• Provides advice and a range of onsite training for customer support personnel.
• May coach and review the work of less-experienced professionals.

Why Work at ELEVI? 

To become an ELEVI employee is to become an integral part of the team. From Federal to Commercial, ELEVI offers our employees the ability to expand skills and fully engage their minds and passions. Each member of the team enjoys the opportunity to expand their career to meet their individual goals and objectives. We celebrate the ideas that bring about positive change, and the diverse talents and backgrounds that come together to create those ideas.

Our benefit packages encompass competitive compensation, financial and counseling services, retirement options, and health insurance programs. Coupled with work/life benefits to address significant life problems as well as everyday problems involved in juggling work, family, and life.  We trust you to take the time you need when you feel it's appropriate. No need to keep track or save up. We trust our employees and empower them to shape their work themselves so that we can achieve the best possible results.

We’re an equal opportunity employer (EOE) that empowers our people. It is the policy of ELEVI to provide equal employment opportunities to all employees and employment applicants—without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. We fearlessly drive change, because without diversity of thought and a commitment to equality for all, there is no moving forward. Reasonable accommodations are available for qualified individuals with disabilities, upon request. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.