Training Manager

Role Profile

Training Manager

Role Definition

Training and development manager should devise plans and approachaligned to organizational training strategy, oversee its implementationand assess its outcomes. Identify training and developmental needsand drive suitable training initiatives that delivers successfulbusiness outcomes. Works across many departments to get employees up tospeed in both their specific vertical, and the overall needs of theAccount. Have backgrounds in business, leadership, humanresources, development and education. Include enhancing employees?skills, performance, productivity and quality of work

Roles and Responsibilities

Identifying and assessing future and current training needs
Drawing an overall or individualized training approach
Deploying adifferent variety of training methods for specified needs and outcomes
Identify and assess future and current training needs through jobanalysis, career paths, annual performance appraisals and consultationwith line managers
Conduct effective induction and orientationsessions
Monitor and evaluate training program?seffectiveness, success and ROI periodically and report on them
Manage training budget
Provide opportunities for ongoingdevelopment
Resolve any specific problems and tailor trainingprograms as necessary
Maintain a keen understanding of trainingtrends, developments and best practices

Certifications and Assessments

Domain Process Training Certification, Master Trainer Certification,Role specific Industry certification is desirable

Education

Graduate

Knowledge

Must Have
'Knowledge of learning and developmentbest practices
A proven track record of training programdevelopment and management
Excellent leadership skills
Excellent written and oral communication skills
At least abachelor?s degree in education, human resources or a relateddiscipline
Professional certification, such as CPTM, is preferred

Good to have
- Advanced Research Skills
-Content Design & Development Skills
- Experience in handlingLMS activities

Experience

Must Have
Proven work experience as a trainingmanager
Track record in designing and executing successfultraining programs
Familiarity with traditional and modern trainingmethods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
Excellent communication andleadership skills
Ability to plan, multi-task and manage timeeffectively
Strong writing and record keeping ability for reportsand training manuals
Ensuring strategic alignment of the trainingdepartment with business goals
Evaluating individual andorganizational performance to ensure training is meeting business needsand improving performance
Identifying training needs byconsulting with stakeholders and using needs assessments
Developing and delivering training solutions that meet business needs
Optimizing training processes for efficiency
Selecting andmanaging resources, including working with both internal employees andtraining vendors to develop and deliver training
Managing thetechnologies and technical personnel required to develop, manage anddeliver training

Good to have
A Deep Knowledge of the Business

Behavioral Skills and Attributes

Assertive Communication
Conflict Resolution Mindset
Self-improvement Mindset
Good Stress Management/Resilience
Patience
Customer Centricity
Coaching and Mentoringabilities

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.