Transition Specialist (Boston HQ - Hybrid)

WinnCompanies is looking for a Transition Specialist to join our team located in Boston, MA.

In this role, you will work with the Development and Operations teams to manage a pipeline of property transitions. The core responsibility of this position will be to assist with ensuring the effective processing and execution of key residential real estate documents/forms, applications, and workflows related to these transitions. As well as providing excellent customer service to both internal and external clients and agencies.

This is a hybrid job opportunity that offers a typical business hour work schedule: Monday through Friday 8:30 am - 5pm.

Responsibilities

• Maintain a transition checklist tracking mechanism that itemizes all aspects of each property, to ensure completion of all property transition activity.
• Accurate and timely production and processing of forms and documents.
• Forms to include but not limited to AFHMP, required HUD forms, Management Plans, Software setup sheets, Lease set up sheets, Bank Account requests, etc.
• Collaborate with departments, clients, agencies, and others to obtain property information, analyze, and interpret documents and needs, field questions, and resolve issues.
• Reviews files and documents for completeness, accuracy, and compliance with policies and guidelines prior to submitting. Tracks to completion.
• Follows up with various entities to obtain missing/incomplete items, and to resolve denied/rejected paperwork.
• Attend regular meetings to provide updates of all transitions to the departments and managers.
• Maintain relationships with fellow departments and leads.
• Maintain and update applicable databases, such as WinnBase and CRM, to include setting up new properties and updating dates and information changes.
• Perform other duties as assigned.
• Oversee the performing of Due Diligence for New Business, assemble teams, manage on site teams during audits, report and analyze audit findings, etc.
• Coordinate WinnSTART/STOP Process through to completion, including: scheduling calls, submitting Management Agreements, creating or closing Bank Accounts, adding or terminating Properties, assist with Property Management Software Set Up/Go Live Tasks, as needed, coordinate employee onboarding during the WinnSTART, including: submitting systems access requests, assigning trainings, compiling New Hire paperwork, etc.

Requirements

• High School diploma or GED.
• 1 - 3 years of related work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Advance skills with computer systems, particularly Microsoft Office Suites.
• Outstanding verbal and written communication skills.
• Excellent customer service skills. 
• Comprehend and communicate complex verbal information in English to stakeholders.
• Ability to plan, organize and prioritize work, work to deadlines using sound judgement.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate’s degree.

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Our Benefits:

Full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,000 team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.