User Experience Research Professional

Job Requisition ID #

24WD84223

Position Overview
The User Experience Researcher at Autodesk is a relentless customer advocate, possesses a passion for human-centered design, and has a track record of executing impactful research with cross-functional teams. Our Experience Researchers leverage a variety of research methods and work in lockstep with their teams to envision, validate, and ship high-quality experiences our customers will love. The role will require sharp research and communication skills, and a collaborative mind-set to work closely with different product teams.

Responsibilities

• Planning and executing customer research to enable design and product teams to build the thing right

• Employing a range of research methods, including usability studies, customer interviews and contextual inquiry, including AI-based tools and methods

• Communicating and presenting research findings and insights in a clear and compelling way

• Partnering with other researchers on our team and with the broader research community at Autodesk to share and evangelize research findings, collaborate on projects to understand our customers' end-to-end journey

• Coordination with adjacent teams such as our Service Design/ Journey Management team for effective cataloging and application of insights

Minimum Qualifications

• 3+ years of professional research experience

• Track record of qualitative results impacting product development

• Up-to-date toolkit of research methods, including experience with effective use of AI to progress research practices

• Ability to collaborate with a wide set of stakeholders including designers, product managers, and software developers

• Ability to execute in a fast-paced, agile environment

• Excellent communication skills, with the ability to distill complex ideas to their essence

• Demonstrated inquisitive mind and empathy for customers

• Value for collaboration and bringing your team along with you

• Eagerness to work in the complex and derive simple valuable solutions

Preferred Qualifications

• Bachelor's degree in cognitive or experimental psychology, human computer interaction, human factors, or related field

• Experience with Fullstory or similar analytics tools and experience partnering with analytics teams

• Familiarity with lean UX and lean research methodologies

• Experience with agile software development

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency
Salary is one part of Autodesk's competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $68,300 and $100,100. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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