UX Architect - Digital - East Coast Preferred

UX @ Guidewire

Love solving sticky problems? Excited about crafting innovative solutions for global software? Interested in working on products that touch everyone’s lives? We’re a close-knit and multidisciplinary UX team working to make cloud software at the forefront of the insurance industry. We’re committed to building an inclusive workspace that embraces people with diverse backgrounds, experiences, skills, and talents.

Our team tackles various domains within Property and Casualty insurance, from building and managing continuous integrations for various cloud products to claims to big data and analytics. We consider design a team sport where, together with our colleagues, we strategically solve business realities and execute innovative and scalable solutions for enterprise and customer-facing applications.

What You'll Do

• Working independently but also collaboratively with fellow designers and researchers
• Building bridges between different functions (e.g., product management, engineering, technical writers, services, etc.) to define and prioritize problems to be solved and requirements 
• Planning and running workshops and design sprints to engage with internal stakeholders and customers 
• Applying design principles to map out complex processes and journeys involving multiple personas 
• Iterating design, developing design solutions from requirements, incorporating feedback from stakeholders, and applying analytics and user research findings
• Crafting and specifying the user interface to production quality 
• Working collaboratively with Business (BA) and Development teams to drive out designs that align to Business Objectives and are technically feasible

What You Need To Be Successful

• 8+ years of user experience design, interaction design, and user research experience in enterprise and complex business processes, insurance domain a plus
• Keen interest and experience in designing tools for software developers, ability to empathize with development roles, coding experience a plus
• Proven experience in planning, executing, and synthesizing research, both qualitative and quantitative
• Experience with design and collaborative tools like Figma, Sketch, Photoshop, Miro, Invision, etc.,
• Experience working with design systems
• Excellent written and verbal communication skills in English
• A design portfolio that demonstrates human-centered design process and business success 

How We Work @ Guidewire

• Collaboration: We build on each other’s ideas and draw on interdisciplinary approaches to craft impactful experiences.
• Integrity: We stand behind our words and commitments as part of a global community, respecting and recognizing our interdependence. 
• Curiosity: We are lifelong learners, with a growth mindset, who are passionate about advancing our discipline through entertaining new ideas and unique perspectives.
• Humility: We leverage our expertise while respecting other viewpoints and challenging our own assumptions.