Analyst,IT Production Ops

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Summary:

Production scheduling design and implementation for PCW business and support of production batch tools and functions.Description of Primary Responsibilities

• Control-M Scheduling in Distributed and Mainframe environments
• Responsibilities and core functions:
  • Perform Control-M Job scheduling tasks

• Build permanent scheduling definitions, including calendars, resources, variables, events, etc.
• Create/Modify/Delete Jobs and Schedules in the scheduler
• Daily password resets for Offhours Password Service
  • Assist teammates as needed and cross-train
  • Assist with DR and Audit tasks
  • Participate in on-call
  • Assist in the troubleshooting and resolution of production workflow issues - provide Second level support for production batch problem resolution

Full time, salaried position, working Eastern time zone business hoursRequired/Minimum Qualifications

0-2 years experience Control-M job scheduling

0-2 years experience in a production support, production control, or IT operations role

0-2 years with MS Office suite (Outlook, Word, Excel, Powerpoint)Preferred Qualifications

Experience implementing solutions in cloud computing environments (Microsoft Azure/GCP/AWS)
Experience using ServiceNow for change management, Incident, Problem, and Work request

Working knowledge of:

• Network protocols: TCP/IP, Telnet, SSH, SFTP
• OS: UNIX, Windows, Linux
• Network services (DNS, DHCP)

Careful attention to detail

Customer Service mindsetEducation

Bachelors degree or equivalent experiencePay Range

The typical pay range for this role is:$21.10 - $49.08This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 02/05/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.