Business Analyst - PO

MANDATORY TECHNOLOGIES

• 7+ years of overall experience
• 5 + years of experience as BA or PO.
• 7 + years of background in software development roles (project management, software development, business analysis, QA).
• 7 + years of experience with deep understanding of software development methodologies
• 7 + years of experience exp in understanding agile software development frameworks (Scrum, Kanban etc.)
• Knowledge of agile tools
• Excellent organizational, communication and problem-solving skills, set goals
• Excellent English communication skills and writing skills
• Familiarity with the tools supporting Agile software development (e.g. Jira, ServiceNow, Confluence, Azure, Rally, VSTS)

MAIN EXPERIENCE REQUIRED

• Experience with the Agile Methodology, preferably Scrum as consultor
• Reviewing the business requirements and documenting it as user stories in JIRA and/or ServiceNow
• Work with product owners in grooming the backlog
• Clarifying the requirements to technical team, SDLC
• Doing system testing of deliverables and prepare for UAT
• Reporting -Develop and generate the data quality metrics for the project.
• Experience in ALM tools knowledge like JIRA, ServiceNow, Confluence etc. Test tools like QMetry

MANDATORY SKILLS / REQUIREMENTS

• Bachelor's degree in IT business, computer science, engineering, or a related field.
• Attention to detail: Ability to produce accurate and high-quality work.
• Adaptability and flexibility: Ability to work in a fast-paced environment and adapt to changing priorities.
• Certifications (optional but preferred) as PO, SCRUM
• Previous experience as a business analyst, preferably in a consulting environment.
• Knowledge of specific industries or regulations relevant to the clients.
• Proficiency in programming languages (e.g., Python, R) or data science tools.
• Leadership skills: Ability to lead and mentor junior team members.

DESIRED SKILLS, TECHNOLOGIES AND EXPERIENCE
- Collaboration software such as Webex, Teams, ServiceNow.
- The job entails sitting as well as working at a computer for extended periods of time.
- Should be able to communicate by telephone, email, collaboration applications or face to face.

PROJECT ACTIVITIES AND RESPONSIBILITIES

• Conduct interviews, workshops, and surveys to gather detailed information about business needs, processes, and pain points.
• Analyze complex business problems and identify root causes.
• Document requirements clearly and concisely using various techniques (e.g., use cases, user stories, process flows).

Business Process Modeling:

• Develop and maintain accurate process models (e.g., BPMN, UML) to visualize current and future state processes.
• Identify inefficiencies and bottlenecks in existing processes and propose improvements.

• Strong analytical skills and ability to communicate complex ideas effectively will be essential to delivering innovative solutions that drive business value.
• Full English proficiency, with at least two large projects (more than 3 months of duration) with an international client or in teams with non-Spanish speaking members.
• Domain expertise: Knowledge of specific industries or business functions (e.g., finance, healthcare, technology).
• Project management skills: Ability to manage multiple projects simultaneously and meet deadlines.