Business Project Manager - FEP Segment

Come Join Us as we continue to improve and optimize the health system for better outcomes!

About the Job

The Business Project Manager is the subject matter expert for the Segment influencing and aiding functional business partners to drive transition goals and continuing work. They assist other team members by reviewing work, providing training and regulatory guidance. Developing consultative support, insights, reports, and tools primarily around the FEP Member Transition consumer behavior, functional area processes and tools, required governmental regulation and technical requirements are also one of the major functions of this role. The project manager will also be accountable for identifying and quantifying key drivers for organizational effectiveness and readiness to execute strategies and plans, identifying issues and risks, investigating areas of opportunity, evaluating effectiveness, and making recommendations.

What Will You Be Doing

Segment Strategy and Performance Support:

Demonstrate knowledge of Federal Employee Health Benefits Program (FEHBP), internal capabilities and processes and external channels, to effectively execute the FEP Member Transition Initiative.

Leading work teams consisting of Segment team members and business partners to ensure Segment priorities are championed and delivered throughout the project life cycle.

Closely tracking timelines and communicating to leadership any potential slippages.

Ensuring Segment requirements are clearly communicated and documented in project requirement and design documentation, and that the requirements are well understood and agreed to by business partners.

Identifying risks to timelines, quality, or cost and escalating to leadership as appropriate.

Reviewing planning, requirements, design, and testing documentation for adherence to Segment goals and objectives.

Supports implementation activities to ensure Segment goals are achieved.

Resolves complex cross functional issues to effectively achieve business objectives within time, quality, cost and compliance requirements.

Plans, develops and executes plans to transition Segment governance to functional governance at the appropriate time in the project life-cycle, providing training of those products/process/capabilities to the applicable functional area.

Develops processes and performance metrics to assess and report out on project outcomes.

Cross Functional Coordination/Collaboration

Supports the detail design and development of complex tools, systems, processes, programs, health benefit plans, etc. that directly impact Segment decisions and objectives.

Develop and maintain cross functional business partner relationships to develop, implement and support effective operational readiness.

Segment Knowledge Development

• Maintains and develops in-depth knowledge of FEP Segment requirements.
• Maintains and develops a working knowledge of applicable State and Federal health rules relevant to serving the FEHBP.
• Leads, supports or participates in the execution of Segment knowledge training and communications for internal and external audiences.
• Identifies gaps and opportunities to leverage current knowledge to support increasing enterprise knowledge of the Segment process to support goals, objectives, compliance and improved customer experience.

What You Must Have

• 6+ years related work experience. Experience Details: Experience in project management, business analysis, or team management with a minimum of 3 years' experience leading projects
• Related Bachelor's degree or additional related equivalent work experience
• Project Mgmt. Professional Project Management Professional (PMP) or Certified associate in project management (CAPM) certification or ability to obtain certification within 12 months of hire date.
• Knowledge of Project Management Institute (PMI) standards (PMBOK)
• Ability to work both remotely as well as in office during critical phases of project.
• Excellent oral and written communications skills to include the ability to explain complex and technical concepts in a clear and concise manner to audiences with diverse knowledge base.
• Demonstrated negotiation skills, persuading and / or influencing others to change their opinion and / or direction when it is in the best interest of meeting goals.
• Experience setting clear, actionable objectives and tactical plans for result attainment.
• Proven ability to build relationships within the business area, across the organization, and external to BCBSF.
• Demonstrated ability to professionally interface with individuals at various levels of the organization, including Directors and Vice Presidents.
• Basic management practices include budget, performance management, planning and coaching.

What We Prefer

Comprehensive knowledge of FEHBP policies, procedures, and practices

General Physical Demands

• Exerting up to 10 pounds of force occasionally to move objects.
• Jobs are sedentary if traversing activities are required only occasionally.
• Must be able to travel occasionally to multiple locations for work (i.e., travel to attend meetings, events, conferences).

What We Offer

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life, and global travel health insurance.
• Income protection benefits: life insurance, Short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan includes employer contribution and employer match.
• Paid time off, volunteer time off, and 11 holidays
• Additional voluntary benefits available; and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

Salary

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

• Annualized Salary Range: $78,800 - $128,100
• Typical Annualized Hiring Range: $78,800 - $98,500
• Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.