Care Experience Representative (Cantonese Required)
Healthcare Agency
•
Flushing, NY
Company
Healthcare Agency
Location
Flushing, NY
Type
Full Time
Job Description
Overview:
Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company.
Responsibilities:
• Make Compliance Calls to confirm relationship status and verify EVV data.
• Conduct Experience Calls to discharged and newly admitted patients to gather feedback.
• De-escalate concerns professionally and document all interactions accurately.
• Maintain up-to-date records of all calls and follow-up actions.
Qualifications:
• Strong verbal communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable handling repetitive tasks in a fast-paced environment.
• Proficient with Excel, email, and call tracking systems.
Languages: Cantonese (required), Mandarin (preferred)
Location: Flushing
Hours: Full-time, Monday to Friday
Compensation: $20–$23 per hour
Job Type: Full-time
Pay: $18.50 - $22.50 per hour
Schedule:
• 8 hour shift
• Day shift
Work Location: In person
Apply Now
Back to Job Listings
❤️Add To Job List
Company Info
View Company Reviews
Date Posted
07/09/2025
Views
0
Neutral
Subjectivity Score: 0
Similar Jobs
Infectious Diseases Physician - Full Time - Long Island, NY - NuHealth - Nassau University Medical Center
Views in the last 30 days - 0
View DetailsBoard- Certified/Board-Eligible Hematology-Oncologist Needed - Catholic Health
Views in the last 30 days - 0
View DetailsTransportation Security Officer - Department of Homeland Security - Transportation Security Administration
Views in the last 30 days - 0
View DetailsMaster Electrician – Substation & Transformer Specialist - Red Mountain Solutions
Views in the last 30 days - 0
Lead and supervise transformer oil testing vacuum filling and field commissioning of substation components Read and interpret complex electrical schem...
View DetailsTransportation Security Officer - Department of Homeland Security - Transportation Security Administration
Views in the last 30 days - 0
View DetailsEconomic Data Analyst - HYBRID - Statistics Experience a MUST - CAFCO Group
Views in the last 30 days - 0
Bachelors degree in Economics Finance Statistics or a related field Masters degree preferred Experience with analytical tools like R Python EViews or
View Details