Commercial Learning Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

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Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Commercial Learning Manager will manage projects and training initiatives, create and deliver content, lead programs and workshops as well as develop new training curricula to support strategic initiatives in an effort to improve the knowledge and skills of our commercial employees. The Commercial Learning Manager collaborates with colleagues in many departments including Global Sales Enablement, Field Sales, Sales Management, Clinical/Product Education, Marketing and other cross-functional leaders to diagnose gaps in order to create, execute and lead training program initiatives to address the needs of the Intuitive Commercial Employees.

Roles and Responsibilities:

Leadership and Program Management

• Manage projects, training initiatives, and new product commercialization efforts
• Collaborate with Commercial Management Team and cross-functional partners to align training programs with sales strategy
• Assess sales team competencies and develop programs to address gaps
• Mentor and coach Commercial Learning Trainers on best practices

Technical Training

• Maintain expert-level certification on da Vinci® Surgical Systems, Instruments, and Advanced Technology
• Educate commercial employees on technical aspects and value propositions of da Vinci® products

Clinical Training

• Develop expertise in key surgical specialties (general, colorectal, gynecologic, thoracic, and urology)
• Train commercial employees on relevant clinical procedures and da Vinci® clinical value propositions

Sales Training

• Deliver ISI Clinical Sales Process and Capital Sales Process presentations and workshops
• Conduct field rides to diagnose training needs and provide coaching

Training Program Development

• Create and manage curricula, agendas, and materials for technical, clinical, and sales training
• Leverage various training formats (instructor-led, self-led, distance learning) to maximize impact
• Measure sales effectiveness of training programs and develop comprehensive analysis reports

Qualifications

Required Knowledge, Skills, and Experience:

• Bachelor’s degree or equivalent experience required
• Master’s Degree or equivalent training experience a plus
• 5+ years of Sales and/or Sales Management experience, preferably in medical device field
• 2+ years of Corporate Training, Field Training or Training Management experience
• Ambition and strong work ethic
• Ability to excel in a high-energy, fast-paced environment
• Ability to organize and work under strict time deadlines, while producing quality deliverables
• Proven ability to work effectively as part of a team
• Strong organizational and prioritization skills
• Excellent presentation, oral, and written communication skills
• Proficiency in MS office
• Ability to travel for up to 20%
• Fluency in English and German

Additional Information

Intuitive ist ein Arbeitgeber, der gleiche und gerechte Beschäftigungsmöglichkeiten bietet. Wir bieten allen qualifizierten Bewerbern und Mitarbeitern gleiche Beschäftigungsmöglichkeiten, unabhängig von ethnischer Herkunft, Geschlecht, Schwangerschaft, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Hautfarbe, Alter, Religion, geschütztem Veteranenstatus, Behindertenstatus, genetischen Informationen oder einem anderen Status, der nach den geltenden Gesetzen auf Bundes-, Landes- oder lokaler Ebene geschützt ist, und verbieten jegliche Form von Diskriminierung und Belästigung.

Gemäß den „Fair Chance“-Gesetzen berücksichtigen wir qualifizierte Bewerber, die verhaftet wurden oder Vorstrafen haben, für offene Stellen.