Consumption Lead

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Job Category
Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We're looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft's largest customers to fully apply the MuleSoft Anypoint Platform to achieve their business outcomes.

As a Consumption Lead you will report to Senior Director, Consumption which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on:
Account Growth
Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business
Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future
Technical Expertise
Understanding customers' IT infrastructure and business requirements/ use case roadmap
Creating, owning, and driving technical POCs and demos for expansion use cases within initial and other LOBs
Partner management
Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
Engaging with internal business & technical collaborators (e.g., implementation partner, prof. services, technical architect, sales, customer success)
The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team.

Minimum requirements

5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role
Deep technical knowhow on data architecture & conversant in business language
Experience driving sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance
Ability to build relationships with wide range of customers, incl. IT and LOB

Preferred requirements

Familiar with Salesforce cloud ecosystem (Salesforce product certifications are a plus)
* Familiarity with solution-based approach to selling

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