Data Protection Analyst (Backups)

Date:Jun 19, 2025 Primary Location:Radnor, PA, US Company:Lincoln Financial Alternate Locations:Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Work from Home Work Arrangement: Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office Relocation assistance:is not available for this opportunity. Requisition #:74224 The Role at a Glance This position will be responsible for data protection technology and platform delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. What you'll be doing • Responsible for the engineering delivery of initiatives and operational support tasks related to the enterprise data protection technologies and platforms. This includes installation, configuration, and sustainment of Dell Power Protect Data Manager (PPDM), Dell Networker backup and Dell Cyber Vault recovery software platforms. • Responsible for troubleshooting enterprise data protection infrastructure, services, backup system(s) network connectivity, and performance issues to resolution, completely and accurately documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem and change management system. • Responsible for reviewing, identifying, and escalating required issues and incidents to the vendor, when required to ensure the most expedient resolution for the business, capturing and documenting all learnings to build and expand our process and incorporate into the data protection service delivery and operations. • Maintains knowledge on current and emerging developments/trends for data protection technologies and platforms and assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions. • Promotes and enhances data protection and core infrastructure organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. • Performs and delivers on routine data protection assignments/projects while simultaneously leveraging and applying knowledge of their assigned area(s) of responsibility including operational stability and capacity management. This includes working directly with the IT Service Desk, infrastructure, and business support teams to validate, confirm and assess data protection infrastructure and functionality. • Identifies and communicates to data protection, management process improvements, cost optimization ideas and tactics that will reduce workloads or improve quality for the data backup and recovery functionality. What we’re looking for • 4 Year/Bachelor's degree (or equivalent experience) in Information Technology (Minimum Required) • 3+ years of experience with data protection operations, support and developing and maintaining the relationship with the off-shore team resources. Working with other infrastructure peer teams properly documenting, escalating, and resolving all backup and recovery issues. (Required)3+ years of experience with enterprise compute platforms, operating systems and required system and data backup and recovery software agents and functionality. Operating system familiarity and basic navigation (Preferred) • #DICE Application Deadline Applications for this position will be accepted through June 30, 2025 subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training The pay range for this position is $69,000 - $124,600 withanticipated pay for new hires between the minimum and midpoint of the rangeand could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team [email protected] you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.