Flow Controller (Tlx 2)

Schneider Electric Chiautempan, Mexico

Company

Schneider Electric

Location

Chiautempan, Mexico

Type

Full Time

Job Description

Main Activities:

  • Follow up Order Execution (EDI, delivery creation, shipment...) : complete process since Order entering till order shipped .
  • Follow up portfolio & KPI's of service & Root Cause analysis
  • Reporting main KPIs (OTDS/C, CCL, BOL, NOR, LOQ...) to customers & Participation in SIM
  • Ensure respect of SLA and customize as needed
  • Be the SPOC of the customer to forward VOC to internal team
  • Prepare set of documents requested by customer (Co's, Insurance Certificate , Proformas , export documents, etc )
  • Ensure information flow : Lead times , delays , availability stock, blockage at SO / Material level , any other request in logistics .
  • Validate of the technical / sales orders
  • Urgencies / critical request and returns / Quality request follow up
  • Support to the CCC / BU
  • Propose and participate on new improvements
  • Handling customer claim request (LCR or CCMP)
  • Participate in visit and/or consultation of customers and front offices to understand the different logistics solution needs, priorities and expectations per customer segment

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Main Activities:
  • Follow up Order Execution (EDI, delivery creation, shipment...) : complete process since Order entering till order shipped .
  • Follow up portfolio & KPI's of service & Root Cause analysis
  • Reporting main KPIs (OTDS/C, CCL, BOL, NOR, LOQ...) to customers & Participation in SIM
  • Ensure respect of SLA and customize as needed
  • Be the SPOC of the customer to forward VOC to internal team
  • Prepare set of documents requested by customer (Co's, Insurance Certificate , Proformas , export documents, etc )
  • Ensure information flow : Lead times , delays , availability stock, blockage at SO / Material level , any other request in logistics .
  • Validate of the technical / sales orders
  • Urgencies / critical request and returns / Quality request follow up
  • Support to the CCC / BU
  • Propose and participate on new improvements
  • Handling customer claim request (LCR or CCMP)
  • Participate in visit an


Qualifications

  • Bachelor's in supply chain, Logistics, Business or Operations Engineering
  • Ability to look at the numbers, trends, and data and come to conclusions based on the findings
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Ability to make independent decisions with little supervision
  • Ability to proactively seek out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position
  • Partner, influence, collaborate & communicate across the enterprise and with the relationships built outside
  • Independently solve problems and make decisions for primary and strategic execution and tactical issues within the relevant portfolio of projects and or processes.
  • Work within peer group and leadership infrastructure to ensure that best practice and opportunities are delivered.
  • Strong verbal / presentation and written communications skills working in a complex organization.
  • Fluent in English
  • Experience with SAP is a must
  • Leadership
  • Proficiency user of Microsoft Office

Schedule: Full-time
Req: 0094XU

Apply Now

Date Posted

02/06/2025

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