Job Description
The Lead Registered Nurse (RN) - Ambulatory is a clinically competent practitioner of pediatric, family-centered care. The Lead Registered Nurse serves as a resource to the clinical staff in the ambulatory setting. The Lead RN assists the Nurse Manager / Office Manager by providing clinical oversight and direction that ensures the safety and quality of the care provided to patients and families.
The Lead RN is responsible for promoting and advancing the professional development of all clinical associates in the ambulatory setting through role modeling, mentoring, and providing feedback. In consultation with the Nurse Manger/Office Manager, the Lead RN monitors the ongoing clinical performance of clinical associates which includes registered professional nurses, licensed practical nurses, medical assistants and other unlicensed assistive personnel. Provides necessary coaching, and collaborates with the Nurse Manager/Office Manager and Physician in Charge to facilitate the day to day clinical operations of the office.
Essential Functions:
• Performs the essential job functions of the Registered Nurse job description.
• Participates in the interviewing and hiring of clinical staff.
• Coordinates and monitors orientation of new clinical associates to ensure they meet 90 day performance goals.
• Provides oversight of clinical staff to ensure that appropriate policies and procedures are followed in the provision of patient care
• Monitors and ensures completion of annual competencies for clinical staff
• Serves as flow facilitator for clinical staff in the accurate and timely completion of patient care.
• Utilizes resources including but not limited to telephone call monitoring, immunization accuracy audits, and EMR chart reviews to provide quantitative and qualitative feedback to clinical staff.
• Collaborates with nurse/office manager to ensure professional behavior of clinical team members through monitoring of adherence to Nemours Standards of Behavior.
• Manages medication and vaccine processes to ensure compliance with pharmacy standards and applicable regulations.
• Participates in lead nurse meetings and shares pertinent information with clinical associates.
Requirements:
• BSN Required
• Valid professional registered nurse license in the state/states of practice.
• Certified Pediatric Nurse (CPN) or appropriate national certification recognized by the ANCC
• Strong organizational and time-management skills to coordinate clinical operations
• Ability to assess clinical staff performance and provide constructive, actionable feedback
• Commitment to continuous improvement and evidence-based practice
• Ability to mediate conflicts and foster a positive team culture
• Skilled in mentoring, coaching, and developing clinical staff
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .