Principal Software Engineer-Natural Language Understanding

Do you want to positively help change the healthcare industry - and the world - by working at the forefront of AI-powered clinical innovations that are truly transforming the clinician-patient relationship? If this kind of work fuels your passion, come join the pioneer and leader in conversational AI as we help unburden physicians, clinicians, and radiologists around the world while promoting better outcomes for patients. Together, through technology and your enthusiasm for driving greater access to a better standard of care, we will keep discovering new and better ways to capture clinical information and make a meaningful difference for both patients and clinicians across the continuum of care.
As a Principal Software Engineer you'll be working with Nuance solutions and partners to ensure success designing, developing, testing and refining voice user interfaces. This involves collaborating on requirements and design goals, helping them through the development process, both hands on and as a consultant, and helping them through the pilot phases to ensure that their voice user interface goals are met.
Responsibilities:

• Be a key contributor to the design of voice assistants for use cases in EMRs (electronic Medical Records) in collaboration with the client
• Ensure the design vision is being met, communicated, and adjusted where necessary throughout all phases of the product lifecycle: requirements, design,
• Development, testing, deployment, analysis of user data, etc.
• Collaborate closely in a cross-functional team that include engineers, researchers, marketing, and product managers.
• Create & maintain effective & highly detailed design documentation including logical user flows, dialogs, functional logic, and prompts for our core product.
• Ensure that design changes and new features are continually documented and communicated.
• Create proposals to the core team on better and improved process maintenance/automation possibilities
• Develop/design NLU models to create intent based solutions.
• Facilitate collaborative meetings and deliverable reviews.
• Participate in analysis of user data across voice assistant solutions.

Required Skills:

• A track record of applying common user-centered design practices and tools to solve tough design problems.
• 8+ Years of Work Experience
• Demonstrated ability to create high-quality user experience documentation, including wireframes and interaction specifications.
• Experience in Agile Scrum
• Experience building applications with JavaScript or other scripting language
• Excellent written and verbal skills in US English
• Familiarity with version control systems such as Git

Preferred Skills:

• Experience in US English voice/dialog design.
• Experience with Google, Amazon or Microsoft NLU solutions.
• Experience with Electronic Health Records systems
• Experience with Javascript frameworks such as Node JS or React

Education: Bachelor of Science or equivalent experience in Computer Science
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Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.