Recreation Guide - Lost Forest

Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.

Job Description

The Recreation Guide is responsible for ensuring a safe, enjoyable rope course and zip line experience for individual guests and groups on both the High Ropes and Zip line Courses. First year guides work on the High Ropes course and with further experience can work their way up to the Zip line Course in subsequent years. 

Job Posting Deadline
Applications for this position will be accepted until May, 1, 2024 for the 2024 Summer Season.

Essential Job Functions 

• Greet all guests professionally explaining regulations, policies and procedures involved in the various recreational facilities, activities and equipment 
• Organize, facilitate and promote interest in the recreational experience 
• Ensure guests are attached to the course cable and perform essential safety checks before allowing participants on course 
• Fit harness and helmets correctly and supervise and demonstrate the use of all safety equipment, including demonstrating proper course and zipping techniques 
• Conduct pre-tour safety training demonstrations and practice with participants in training area 
• Supervise the progress and experience and monitor well-being of participants as they make their way through the courses 
• Perform course rescues at heights
• Conduct complete inspections of all course components and gear 
• Assist with course maintenance efforts 
• Inspect and maintain harnesses, pulleys, carabineers, helmets, course platforms for integrity and cleanliness 
• Provide educational information regarding history, flora and fauna to participants 
• Complete daily opening and closing procedures of high ropes course 
• For guides conducting zip line tours, all of the above as well as leading assigned groups through the entirety of the tour, assisting with the landing of participants, completing daily opening and closing procedures of the zip line course 
• Other duties as assigned

Qualifications

• Must be 18 years or older 
• High school diploma or equivalent required 
• Valid driver’s license required 
• Prior experience with outdoor recreation, athletics, educational ropes, high ropes instructor experience, or zip lining preferred 
• Previous experience in the service industry is preferred 

Additional Information

Supervision Given and Received
Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the Guest Services Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.
Work Environment and physical demands
Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time. Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces. Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits:

This position is classified as a seasonal full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.

• Paid Time Off Programs 
• Paid Leave Programs 
• Employee Ski Pass 
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here