Representative - Patient Account

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Patient Account Representative Position Summary

Responsible for the billing, follow-up and collection of Medical Center receivables in order to maintain positive cash flow and reduce accounts receivable and A/R days, in compliance with all applicable regulations.

Patient Account Representative Position Requirements

Education

• High School graduate or equivalent required.

• Advanced courses in computer, office or public relations preferred.

Experience

• One to two years' business office experience.

• Speed and accuracy with keyboard and calculator, and computer experience.

• Experience in healthcare billing, collection, or registration preferred.

• Customer service experience preferred.

• Requires six months on-the-job training.

• Certified Patient Account Technician (CPAT) preferred.

Patient Account Representative Benefits 

• At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.

• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.