Sales Admin 1

About the Role

In this role, you will…

• Reconcile and track funding package dollar totals and line-item details requested of lenders to those received; explain and resolve variances
• Create and execute payouts from funding received, loan payoffs and add-on product costs. 
• Reconcile and pay out add-on product costs to vendor parties, and resolve variances
• Reconcile and pay out add-on product refunds to customers or lenders, and resolve variances
• Assist sales, funding, and titling departments as needed with post-loan funding needs 
• Follow up with lenders on outstanding payoff checks, and resolve/communicate delays

This role can be based out of Caribou offices in Washington, DC and Denver, CO. Alternatively, this role may work remotely from a state where Caribou operates*. 

About You

You are…

• Diligent and detail oriented; product processing accuracy and troubleshooting mentality
• Accounts payable/receivable experienced preferred
• Computer literacy (MS Office [Excel Worksheets], Google Workspace, Adobe Acrobat DC, Internal Software Packages) and ability to adapt to multiple software programs and upgrades
• Professional communication skills in a small team, business environment to address customer and internal (accounting, marketing, business development, and software automation engineers) staff
• Ability to learn new skills rapidly while ensuring accurate data entry and file processing
• Ability to adjust workload to meet milestone delivery and end of month deadlines
• Ability to work independently and collaboratively in a small team environment
• Ability to work remotely or in-office with minimal supervision
• High School Diploma/GED or higher
• Must be authorized to work in the USA

Interview Process:

Our interview process will take place via Google Meet (video) and will consist of the following steps: 

• Recruiter interview (30 minutes)
• Hiring Manager interview (30 minutes)
• Additional conversation (if applicable)

How We will take care of you

Everyone at Caribou is a valued team member, and we always strive to live up to our value Take Care of Each Other. Our compensation and benefits package includes: 

• Competitive compensation starting at $18.00/hr
• Additional incentive compensation included
• Equity options
• 401k savings program with 3% company contribution.
• Generous paid time off including: 20 days accrued PTO per year, 14 annual company holidays, 16-weeks paid parental leave, bereavement leave, and volunteer day.
• Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
• Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
• Up to $1,000 per year for eligible professional development expenses.