Senior Operations Manager

About the Role

The Safety Ops team at Uber is dedicated to creating a bespoken safety strategy and embedding it into every aspect of the platform, to set the standard for the industry. With a strong focus on improving safety while balancing business priorities, the team tackles impactful projects, ensuring accountability for users, and launching initiatives that enhance both safety and the overall perception. As a member of this team, you will play a key role in driving these efforts, directly contributing to making Uber safer for everyone who uses it.

What you will do:

As a Senior Operations & Logistics Manager on the Safety team, you will play a key role in shaping and executing the safety strategy for Brazil and the South Cone. You will collaborate with local and cross-functional stakeholders to ensure local requirements are considered in global forums while addressing what is feasible at the local level. Your role will involve analyzing safety challenges, creating tailored action plans, and partnering with teams to drive impactful improvements.

1. Gather insights from local and cross-functional stakeholders while conducting analyses to identify challenges and opportunities.
2. Prioritize and develop actionable strategies to address identified opportunities.
3. Represent Brazil and the South Cone in key global forums, advocating for strategies that align with local needs and business requirements.
4. Lead and deliver complex projects, ensuring clear timelines, defined deliverables, and effective resource allocation.

Basic Qualifications

1. A minimum of 5 years of experience in analytical, strategic, and fast-paced environments, such as consulting, technology, startups, operations, project management, or banking.
2. Fluency in Portuguese and English, with the ability to engage in strategic business discussions in both languages.
3. Exceptional project management skills, including planning and executing complex, multi-faceted initiatives with cross-functional teams, effectively managing timelines, deliverables, interdependencies, and resources.
4. Proven expertise in making data-driven strategic decisions, with a strong ability to analyze and interpret data while maintaining a high-level perspective. Proficiency in Excel for data analysis is required; knowledge of SQL is an advantage.
5. Ability to monitor, analyze, and interpret key operational safety metrics to inform strategy and action plans, with a clear understanding of the levers that drive success.
6. Demonstrated capability to set and achieve goals while taking proactive initiative and working independently with minimal supervision.

Preferred Qualifications

1. Proficiency in SQL or other programming languages.
2. Proven track record of successfully delivering impactful projects.
3. Previous experience in safety-related roles and/or within the industry is highly valued.
4. Proficiency in Spanish is considered a strong advantage.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].