SQL-Unix L2 Production Support

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Your Role:
As a Technology Lead you will work on maintenance and support of critical applications for leading Global Financial Services.

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• Minimum 4+ years of experience in Applications Support in Unix, SQL & Unix Scripting.
• Knowledge with Java/Python.
• Excellent communication and analytical skills.

• Experience in Sybase/DB2/RDBMS.
• Experience with Java/Python.
• Experience with job scheduler (Ex. Autosys), Ticketing tool/Jira.
• Experience with IDE is a plus.

• Work actively with team members to analyze and resolve applications issues.
• Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and actions items).
• User Ticket management (Backlog review, User interface and manual prioritization).
• Planned/unplanned events - support BCP (Business Continuity Planning), Migration, Holiday activities.
• Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.
• Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.

• Besides the professional qualifications of the candidates, we place great importance in additional to various forms personality profile, These include:
• High analytical skills.
• A high degree of initiative and flexibility.
• High customer orientation.
• High quality awareness.
• Excellent verbal and written communication skills.