Tax Research Administrator II

Job Summary:
The role of Payroll Tax Analyst II is responsible for providing operational support to research and resolve payroll tax issues for both internal and external customer.

Primary/ Essential Duties and Key Responsibilities: 20%

• Provides the research, analysis and necessary reconciliation to respond to and resolve agency related payroll tax notices and amendments within customer service level agreements
• Interacts with tax agencies, customers and other areas internal to Ultimate Software
• Quickly reprioritize work in order to minimize liability exposure for both the customer and for Ultimate Software
• Provide assistance to Named Tax Representatives (NTRs) as required
• During quarter-end and year-end, this position may be temporarily redeployed to provide operational support to other parts of the business

• Special projects and additional duties will be assigned on a regular basis

Qualification:

• Excellent knowledge on Tax Agency Portals with experience in dealing with agency and resolving notice related issues.
• Good understanding on the TPA & POA process.
• Demonstrated experience performing payroll tax reconciliations and analysis
• Proficient in Excel and Word
• General accounting experience
• Ability to negotiate positive resolutions with customers and payroll tax agencies
• Proficient working with multiple systems and tools to perform job functions
• Ability to solve complex multi-state payroll tax issues
• Experience working with payroll tax filing systems

Interpersonal Skills:

• Above average communication skills; both verbal and written
• Excellent follow-up skills are required in order to be successful
• Demonstrated ability to organize work
• Attention to detail is a must