Vice President, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management

Vice President, Head of Security Solutions Synergy Products

Overview:
Mastercard's new Services organization brings together our innovative product offerings across Customer Acquisition & Engagement, Security Solutions, Business & Market Insights and Open Banking. This new structure lays the foundations to maximize our capabilities and accelerate growth.

Security Solutions Organization (SSO) has an ambition to drive synergies across the broader Services Organization. Many of our solutions are complementary - pairing them unlocks revenue opportunities while helping us to deliver even more value to our customers.
As Head of Security Solutions Synergy Products, you will be responsible for identifying, building and delivering Synergy Opportunities to the Regions to grow our Services business and meet our customers every changing needs. The role reports to the Senior Vice President of Business Integration and Excellence for Security Solutions

Responsibilities:
• Lead Services Synergy Products for SSO, partnering with Global Products and Regional Security Solution Leads to identify, develop, and implement synergy opportunities that drive growth and optimize Security Solutions
• Identify and prioritize new synergy solutions and opportunities in collaboration with global product verticals and regional teams, ensuring alignment with market trends, industry demands, and customer needs
• Develop comprehensive product solutions and specifications, incorporating regional market requirements and addressing specific customer challenges
• Collaborate with cross-functional teams, including Customer Acquisition & Engagement, Business & Market Insights, Consulting, and other Service units, to design and deliver integrated cross-service propositions that meet customer needs
• Partner with enabling functions such as commercialization, marketing, pricing, finance, and insights to support successful regional execution and scaling of synergy initiatives
• Align with Regional Sales and Security Solution teams to establish and execute effective go-to-market (GTM) strategies, ensuring readiness and alignment across stakeholders
• Streamline the Sales lifecycle for new synergy initiatives, creating clear end-to-end mapping of processes, and ensuring seamless transitions between teams with appropriate training and system support
• Monitor and enhance regional implementation, partnering with regional teams to track progress, assess outcomes, and drive continuous improvement of synergy initiatives
• Act as a communication conduit between Global and Regional SSO teams, facilitating feedback loops on global initiatives and addressing escalated customer issues to ensure resolution
• Stay attuned to market dynamics, industry trends, and customer feedback to inform and shape the future roadmap for Security Solution Synergy Products
• Collaborate with Sales and Consulting teams to develop capacity plans that support the effective delivery and scaling of synergy opportunities
Facilitate ongoing communication, build awareness, and gather feedback on SSO Services synergies from senior stakeholders to ensure alignment and engagement

All about you:
• Consulting background with proven track record in strategy and complex program delivery
• Strong understanding of the Payment industry, Cyber and Frauds trends and market insights
• Working knowledge of product lifecycle, product optimization and performance management, as well as good understanding of relevant technology platforms
• Should possess the ability to see the big picture as well as perform deep dive into the subject matter
• Proven ability to influence senior stakeholders, build a high performing team and motivate others to achieve objectives
• Autonomous leader with passion and vision with strong people leadership, experience in leading diverse and cross functional teams
• Strong interpersonal skills - the ability to build rapport and credibility quickly across functions
• Strong financial and commercial acumen with the ability to engage senior executives
• Exceptional stakeholder management skills
• Must live the Mastercard values and lead by example by performing to the highest levels expected by peers and by management

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.