Visual Designer, Creative Services

ABOUT THE FOUNDATION The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations. MAIN FOCUS:The Visual Designer, Creative Services will play a key role in defining and executing the creative vision for donor-facing communications across the Foundation. This includes managing cross-functional design projects and collaborating with a design team, while also contributing to the creative and production process directly and serving as liaison with vendors. LOCATION:This is a hybrid role, meaning the successful candidate will work in the office as business requires and at least eight (8) days a month. WHAT YOU'LL DO... The Visual Designer, Creative Services is a member of the Strategic Communications team, reporting to the Director of Creative Services. This position will be responsible for design projects within the Creative Services function, delivering high-quality, brand-aligned visual communications that support fundraising and donor engagement efforts, including with our Foundation’s Board of Directors. This role combines hands-on design expertise, project management, and collaboration within a small creative team. The Visual Designer will be responsible for developing digital and print materials—such as donor proposals, PowerPoint presentations for our board meetings, event collateral, stewardship reports, and printed newsletters—from concept through execution, including production coordination and serving as a print and digital vendor liaison. The successful candidate will demonstrate a high level of design craft, customer service, creative problem-solving, technological savvy (including leveraging AI tools), and the ability to manage a range of priorities and stakeholder feedback and a sense of urgency. If you have a website or portfolio, please share it with us. The compensation range for this role is $105k-$115k annually. YOU'LL BE RESPONSIBLE FOR... Creative Strategy, Execution, and Production • Develop and deliver compelling visual communications—both print and digital—that inspire philanthropy and build donor connection. • Shepherd projects from concept through production, including layout design, brand alignment, internal review cycles, and final delivery. • Lead complex, large-scale projects such as annual reports and donor mailings to thousands of households, including working directly with printers and mailhouses. • Create donor-facing assets including proposals, case statements, infographics, event collateral, Board meeting decks, and stewardship materials. • Use AI tools to increase design capacity and speed; teach and mentor other designers in the use of these tools. Collaboration and Project Oversight • Serve as a trusted individual contributor within Creative Services, shepherding design projects from ideation to production, maintaining workflow systems and ensuring deadlines and quality standards are met. • Partner closely with the Board Relations team to deliver thoughtful, high-impact design solutions that support board engagement and stewardship. • Collaborate with other teams—including Auxiliaries, Gift Planning, Events, Donor Relations, Annual Giving, Major and Principal Gifts, and Transformational Giving—to ensure alignment on creative goals across donor-facing materials. • Maintain an environment of creative excellence, efficiency, and collaboration. Vendor and Production Management • Manage relationships with external vendors including freelancers, creative contractors, and printers. • Oversee design production budgets and timelines, ensuring projects are executed on time and within budget. • Attend and manage press checks, ensuring fidelity to brand and design intent. YOU MUST HAVE... • Bachelor’s degree in graphic design, visual communications, or a related field. • At least 5 years of professional experience in graphic design, including extensive work in digital design and experience in print production. • Expert-level skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) and familiarity with Microsoft Office. • Interest in and awareness of how the design industry is leveraging AI tools to increase efficiency and productivity without compromising brand fidelity. • Exceptional skills in PowerPoint and experience helping executives bring their vision to life through presentations. • A commitment to strong customer service and delivering on what is promised, even in challenging circumstances. • Strong portfolio that demonstrates creative excellence, versatility, and experience with brand systems. • Experience translating complex or abstract concepts into engaging, accessible visual communications. IT'S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH... You are a creative thinker and team player. You bring fresh thinking to every design while ensuring visual cohesion and consistency across all communications. You enjoy collaborating cross-functionally. You thrive in complexity. You’re able to manage large-scale, multichannel projects with many moving parts—balancing the creative, strategic, and logistical needs of each assignment. You are organized and production-savvy. You’re known for meeting deadlines, managing priorities, and ensuring every file is flawless and press-ready. You understand production processes and speak the language of printers and vendors. You know how to calibrate effort against impact. You’re clear-eyed about which projects require more detailed design and a higher degree of precision and creative excellence. Not all projects are created equally, and you know how to not let perfection get in the way of progress. You have a mission-first mindset. You’re passionate about design that makes an impact—and excited to use your skills to support children's health and philanthropic engagement. YOU'LL BE SUCCESSFUL IF YOU... Working at the Foundation WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING… • Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment) • Annual bonus opportunity • Retirement plan + employer match • Premium Medical and Dental coverage • FSA + dependent care FSA • Employer-paid life insurance • Legal services plan • Commuter Benefits, including CalTrain “Go Pass” Program • 4-week paid maternity and paternity leave for new parents • Stipend for home office and mobile phone WE’RE DYNAMIC… The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation. WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES • Mission-first -We can never lose sight of why we exist and exercise profound commitment to advancing child and maternal health. • Good of the whole -We share responsibility for overall results, think of what’s best for the team and organization, and act as responsible stewards of resources. • Bold and bendy -We’re unapologetically ambitious for our mission, creative, and take risks by trying new things. • Sweat the big stuff -We’re clear on our priorities, calibrating effort and resources to audience and impact; the higher the return, the greater the investment. • Make it happen -We’re focused on outcomes and prepared with ideas and solutions for every challenge. • Community matters -We prioritize listening to and supporting each other, not just as colleagues, but as people with varied experiences and perspectives. EVERYONE BELONGS HERE Our Foundation values the unique qualities each of us brings to our team and community. We take pride in cultivating a workplace where every voice is heard and each of us has the opportunity to achieve our fullest potential—so that together, we can make meaningful impact on the health outcomes for children and their families. We are guided by the following principles: • Uphold integrity and professionalism in all our actions. • Foster a welcoming and supportive culture. • Embrace unique perspectives and contributions. • Interact with compassion, openness, and an eagerness to learn. The pay range for this role is: 105,000 - 115,000 USD per year(Palo Alto, CA )