VP of Operations

The Company

Our mission at Miso Robotics is to deliver technology that elevates human potential in the commercial kitchen.

Our signature product is an AI-powered kitchen robot named Flippy which automates the dangerous operation of a restaurant’s fry station and cooks all sorts of fried items. Flippy is powered by a sophisticated AI platform driven by our proprietary and patented technologies.

 A well known first mover in the space, Miso has raised over $125 million, much of it from equity crowdfunding, which we believe makes it THE most successful crowdfunding story in history. It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to scale.

Over the past 18 months, the company added a new CEO and other senior leaders – all of whom hold decades of experience operating growth companies. Our CEO has a track record of successful exits, and we are backed, in part, by Ecolab (NYSE: ECL), a $70 billion public company which, as the global leader in sales of cleaning solutions to restaurants, truly knows how to operate at scale. Our new leadership team is evolving the company’s culture from early stage to growth stage with new processes and disciplines, and is supported by a board that includes the former President and CTO of OpenTable.

With Ecolab’s support, we are building a world-class team, and are looking for more exceptional people to join us. We’ve recently won multiple “best place to work” awards from Newsweek, Los Angeles Business Journal, and others.

Benefits We Offer For This Role:

• Company Equity
• Flexible vacation 
• Comprehensive benefits 
• 401K plan
• Accelerated growth opportunities

The Role

We are seeking an experienced Vice President of Operations to join our senior executive team and lead the operational and logistics growth of Miso Robotics. This role is critical in driving our transition from a product development stage to a manufacturing and commercialization stage. The VP of Operations will manage key functions, including Supply Chain, Installations, Customer Field Support, and Customer Operations, ensuring seamless integration across teams and processes. This will be a key leadership role, reporting directly to the CEO, and will include management of several teams, but it will also be hands-on and very execution-oriented.

Key Responsibilities

• Operational Leadership: Oversee all aspects of Miso Robotics' operational strategy and execution, ensuring efficient processes as we scale production and commercial deployment.
• Team Management: Lead and develop the Supply Chain, Installations, Customer Field Support, Preventative Maintenance, and Customer Operations teams, fostering a culture that is guided by our core values.
• Commercialization Strategy: Drive the transition from prototyping to full-scale manufacturing and market deployment, with a focus on contract manufacturing, deployment, installation, field support, and remote support.
• Vendor & Partner Management: Develop and maintain relationships with contract manufacturers, installation providers, and support partners to ensure reliability and scalability.
• Budget Ownership and Responsibility: Manage operational budgets, ensuring cost-effective strategies while meeting growth and quality goals.
• Process Optimization: Implement and refine processes to improve operational efficiency, reduce costs, and enhance customer satisfaction.
• Cross-functional Collaboration: Partner with Product, Engineering, Finance, People, and Sales teams to align operational strategies with company objectives.

Qualifications

• Proven track record as an operational leader in technology startups, preferably with experience scaling complex hardware-software integrated products.
• Expertise in transitioning organizations from product development to manufacturing and commercialization.
• Strong knowledge of and existing relationships in contract manufacturing, deployment, installation, and field and remote support.
• Demonstrated experience managing budgets and building/leading high-performing teams.
• Background in startups combined with experience at a company that successfully commercialized its products.
• Excellent problem-solving, decision-making, and communication skills.
• Bachelor's degree in Business, Operations, Engineering, or a related field; MBA or advanced degree preferred.
• Experience in the technology deployment and operations of restaurant, foodservice, or hospitality is a multiplier.

Compensation $180,000-$225,000 + Meaningful Equity + Benefits

The stated compensation range reflects only the targeted base salary range for candidates residing in the Los Angeles Metro area and excludes additional earnings such as bonus and benefits. If your salary requirements fall outside of the range, we still encourage you to apply.

At Miso Robotics, we are committed to fostering an inclusive, diverse, and equitable workplace where every team member is valued and respected. We believe that diversity in our team drives innovation and creativity, which is why we strive to create a welcoming environment for everyone, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.